• Report: #452255
Complaint Review:

Sterling Jewelers

  • Submitted: Fri, May 15, 2009
  • Updated: Sat, May 23, 2009

  • Reported By:Carlisle Pennsylvania
Sterling Jewelers
.kay.com 375 Ghent Road Akron, Ohio U.S.A.

Kay Jewelers Or Sterling Jewelers Or Jared The Galleria Of Jewelry Phone harassment and aggressive collection agency Akron Ohio

*Consumer Comment: You aren't being ripped off

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Kay Jewelers sucks consumers in with a "Kay credit card "or typical "store card."

When my wife was unemployed, they had an aggressive collection agent call my number about 10 times a day. Problem is, that is my phone number with my name on the account.

I would always answer but they would never talk to me and hang up.

I started recording numbers from Jared the Galleria and Sterling Jewelers on my caller ID.

Finally, I called Account services and told them about the documented harassment of me and my phone line and the legal issues with Sterling Jewelers documenting their own harassment of me.

My wife never answers because she is unemployed and cannot pay anything right now.

If they stop calling me and giving my number to harassing collection agents, there is another problem. The high late fees, overlimit fees and high interest fees. The fact is, if they want me to help my wife pay now, they need to show me an amount that is reasonable.

I think the original charges totalled about two hundred dollars, but now it is near six hundred and climbing fast! It is the typical "store card ripoff" that President Obama is trying to stop with overlimit and late fees heaped on.

Plus I would like to point out that Sterling Jewelers, or what is the same, Kay Jewelers or Jared the Galleria of Jewelry is now well documented for phone harassment of its customers and people other than its customers like me.

Carlisle, Pennsylvania

This report was posted on Ripoff Report on 05/15/2009 12:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sterling-jewelers/akron-ohio-45274-0425/kay-jewelers-or-sterling-jewelers-or-jared-the-galleria-of-jewelry-phone-harassment-and-ag-452255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

You aren't being ripped off

AUTHOR: Renee Miller - (U.S.A.)

I'm sorry to say it, but you aren't being ripped off.

If your wife is unemployed, or if her job was in any jeopardy whatsoever, then she shouldn't have been buying expensive jewelery for herself. Kay's is only looking for what is owed to them, and if your wife couldn't pay, then she shouldn't have put her purchase on a charge card.

This is her fault, not theirs. It's just too bad that she put your information on the card so that you got the harassing calls that she should be receiving.
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