Sterling Management TRUSTED BUSINESS REVIEW: Sterling Management | RIPOFF REPORT VERIFIED SAFE ™ …businesses you can trust. Sterling Management is a premier management team dedicated to helping businesses and companies they serve expand and grow through workshops, seminars and executive training courses.  Sterling Management’s mission is to create a clearly laid out path to success that is uncomplicated and easy to follow. They work with businesses to construct a step by step program, custom-designed to each business, and aligned with the business’s goals, purposes, and long-term intentions. Sterling, helping to expand business with this technology for over 34 years with proven results that have allowed clients to feel safe and confident.

Ripoff Report REVIEW /Commitment to Customer Satisfaction

Sterling Management joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST


Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Sterling Management approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Sterling Management did just that.



STERLING MANAGEMENT CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Sterling Consulting is a training and management organization in Glendale, California. They are able to work with companies to increase their sales, their client appreciation, their staff, their gross income, their client retention, and even the morale of the company. In the first four to six months, companies see an average of a thirty percent increase in production after receiving our consulting programs.

Sterling Management offers workshops, seminars, and administrative training to dentists, CPAs, veterinarians, optometrists, orthodontists, physical therapists, chiropractors, podiatrists, and other professionals.

Their mission is to apply a very simple yet very effective, tailor-constructed and step by step expansion program for our clients to not only give them the tools they need to grow their businesses, but to actually walk them through the steps too and to help them realize the results that are to be had.



WHY STERLING MANAGEMENT IS BETTER THAN THEIR COMPETITORS

” In management practice, the trend is to offer a program that, while it most certainly is workable, doesn’t vary much client to client. Most management practices offer the same service to all of the clients they serve, with some workability. Also, most management practices offer a “one time boost” where they bring your staff in, give them a few seminars and a course or training program that will last perhaps a few days, and then send everyone on their way. This is never a bad idea by any means, but Sterling Management takes the approach to company expansion a lot more delicately and personally than that.

They have not just one or two but many business programs that they use to help their clients, and they tweak their approach to tailor-construct it for each, individual business that they work with. Also, they stick with their clients for months and even years into the future, guiding and helping and troubleshooting every step of the way. Simply giving a wealth of knowledge in a one-time seminar or training course is enough to motivate and boost a business, but it rarely has long term effectiveness. At Sterling Management, they go the extra mile by maintaining our relationships with our clients and continuously working with them to build expansion.



STERLING MANAGEMENT - STATEMENTS FROM THE CEO – KEVIN WILSON

" My name is Kevin Wilson. At Sterling, we play the management game as a big game. To date we have delivered management seminars to over one-hundred and seventy-five thousand professionals. We have also delivered over a half-million hours consulting with individuals, and well over seventy-thousand management and training courses to our clients. We have earned awards and recognition across the country for our work to help businesses expand, and we are incredibly proud of what we do."

At Sterling we pride ourselves in using the highest quality PRODUCTS.

Sterling Management opened for business thirty-four years ago, in a dental practice in Vacaville, California. Our company grew quickly, passing the million mark and becoming a multi-million dollar organization in just two years. One year later, in 1986, Sterling moved to Glendale, California. Fast forward to 1988 and the management firm earned a place spot of #45 on America’s fastest growing companies two years in a row.



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Sterling is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Sterling and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Sterling a positive Rating. Sterling made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM STERLING MANAGEMENT

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Sterling is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Sterling is dedicated to customer satisfaction and service quality. At Sterling Management, they have worked to make sure consultants are the bastions of stability and solutions for clients. They have worked to improve services and help with the four, key areas that businesses struggle with, which are: Hiring good people, training them, and keeping them. Personnel procurement is a hugely important and often difficult part for any business, and our mission is to make this approach simple and streamlined. Finding great people to work in your business should not be like finding a needle in a haystack, and Sterling Management has the solutions for that. Getting new clients and keeping them. Another tricky area that shouldn't be tricky. A successful business has clients working hard to come to them not the other way around! Sterling Management addresses this point successfully. Keeping staff motivated and productive. How does a business keep staff motivated? How does a business keep staff working hard and dedicated to the growth of the business? Sterling Management works on this too. Addressing a decline in a business. When a business is starting to suffer and go downhill, Sterling Management can come in and arrest the decline and reverse it. Sterling receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Sterling will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Sterling, you are invited to contact them directly via email: dana@sterling.us (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Sterling directly at (818) 241-1144.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Sterling or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Sterling Management meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Sterling Management.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Sterling Management’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers

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Our mission:

• Empower consumers
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• Expose wrongdoing
• Help companies regain control

ED Magedson: Founder - Ripoff Report
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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..