Report: #558566

Complaint Review: Sterling Payment Technologies

  • Submitted: Fri, January 22, 2010
  • Updated: Thu, March 08, 2012
  • Reported By: Lindsey — Charleston South Carolina United States of America
  • Sterling Payment Technologies
    1111 N. Westshore Blvd. Suite 500
    Internet
    United States of America

Sterling Payment Technologies Worst CC Processing Company In the World Internet

*REBUTTAL Owner of company: "Worst" Card Company

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WORST CREDIT CARD PROCESSOR IN THE WORLD!! THEY SENT A BUM WHO POSED AS A STERLING REP TO SET US UP FOR AN ACCOUNT. AFTER GIVING THIS BUM ALL OUR INFORMATION (BANK ACCOUNT NUMBER, SOCIAL SECURITY NUMBER) HE DID NOT CONTACT US FOR 3 WEEKS!!! CALLED STERLING, STERLING HAD NO RECORD OF HIM EVEN BEING A REP!!!! FINALLY HE COMES AROUND, ONLY TO FIND OUT HE HAD SIGNED US UP FOR THE WRONG KIND OF ACCOUNT. STERLING THEN MAKES US OPEN AND PAY FOR ANOTHER ACCOUNT!!!! FINALLY HAD 2ND ACCOUNT CLOSED - NEVER SAW OUR REP AGAIN, THIS WAS 2 YEARS AGO!! HAD ANOTHER COMPANY WITH BETTER RATES BUY US OUT OF OUR CONTRACT, BUT BEFORE WE KNEW IT - STERLING HAD RIPPED $400 FROM MY ACCOUNT.


DO
NOT
USE
STERLING!!! TELL YOUR FRIENDS AND FELLOW BUSINESS OWNERS!!!!!
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This report was posted on Ripoff Report on 01/22/2010 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sterling-payment-technologies/internet/sterling-payment-technologies-worst-cc-processing-company-in-the-world-internet-558566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

"Worst" Card Company

AUTHOR: Alice Spicer - (United States of America)

Sterling Payment Technologies charges an early termination fee to recover costs incurred when setting up a new account.  Most processors in the industry charge such fees.  In addition to helping to recover setup costs, the fees act as an impediment to sales representatives who move their merchants between processors to take advantage of bonuses they receive for bringing in new business.  In many cases, merchants are utilizing rented equipment and termination fees also help to recover the losses processors incur on such account terminations.
 
We would have appreciated the courtesy of the merchant contacting us about this issue, especially the Sterling Independent Sales agent who acted this way. Because many of our agents are independent and  may work for a number of card companies it is difficult to monitor their every action. But when we are made aware of an unscrupulous agent we will take action. The complaint in the Ripoff Report does not offer us any information on which to provide a more thorough response since the name of the representative, the specifics about the merchants charged, and the circumstances regarding their departures are not provided.
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