Report: #618646

Complaint Review: Steve Doletsky, Liberty Tax Service

  • Submitted: Tue, June 29, 2010
  • Updated: Tue, March 05, 2013
  • Reported By: Kavby — Port Richey Florida United States of America
  • Steve Doletsky, Liberty Tax Service
    3739 49th Street North
    Saint Petersburg, Florida
    United States of America

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I had worked for Liberty as an office manager for eight years prior to Steve buying th office I worked in. He kept me on as the office manager. WOW, what a nightmare. He reguired his managers to work 80 plus hours a week ( I still have an email from him telling us that we had to do that) and he was VERY demanding. It is Steve's way or the highway basically. He does not promote John Hewitt's philosphies at all. Iloved Liberty until I worked for Steve.

Steve came into my office (Hudson, FL) on March 18th and said that he was going to make a management change, did not tell me why, but he did state to me that he was going to pay me for the remainder of the week and that is I told all my fellow co-workers that I was resigning for medical reasons that he would pay me the bonuses that I had earned up to that point. I think he asked me to to this as working for Steve was nothing like we were used to and he knew that I had loyal employees and if he fired me, they would also quit.  Well I did jut as he had asked and told all my fellow co-workers the story that he had asked me to tell them. He also asked me to help Bob, the new manager with any info that he might need. This I also did.  Well , I lived up to my part of the deal but Steve did not. Bonus time came and went and I did not see even a penny even though I had earned $2900.00!!! I have since talked to others who have worked for Steve and none of them were paid what they should have been paid according to Liberty policy. But I guess as a franchisee he can do what he wants to do.

I feel Steve used me..........he had me work 80plus hours a week and pay me for 40 as I was salaried and then did not pay me the bonus that he said he would pay me. BEWARE - do not work for Steve Doletsky.  There are some very nice franchisees in Liberty but he surely is not one of them.

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This report was posted on Ripoff Report on 06/29/2010 06:22 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment


AUTHOR: Ex- Employee - ()

I use to work for steve.  Through there tax course i learned a new skills and became a certified tax preparer. Before working for steve i was a telemarketer and a single mother  stuggling to take care of my kids. Living pay check to pay check.Beacuse of steve and the pay at Liberty Tax I was finicial able to take care of my family better than ever!!  Everything I have learned from steve I still use in everyday life. The people commenting these rude comment about him are the one with no customer serivce skills, are not firiendly no offense what kind of compnay wants to employe someone with no customer serivce. I sure in heck wouldnt.

Instead of listen to what people are saying get to know the guy yourself then you can form your own opioion.  Liberty tax has given me endless opportunites to better my self and my family. He is not only was a great boss but truley cares about all his employees and customers.  Unforuntley I had to leave due to my own family issues and moved outta state.  I miss working for steve everyday. When reading these comment I couldnt believe what people where saying it is so untrue its crazy to hear the rude  untrue comments. Again get to know steve then form your own opioin cause i will gaurentee you will  also think he is a great man of his work.

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#2 Consumer Comment

Investigating Liberty Tax Franchises

AUTHOR: FortmanLaw - (United States of America)

Our office is currently investigating Liberty Tax Service Franchises. If you have or have had a Liberty Tax Franchise we would be interested in speaking with you regarding your experience.  Please contact us.
 Thank you,
Law Office of Jonathan E. Fortman, LLC
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#3 Consumer Suggestion


AUTHOR: LAME - (United States of America)

What an ego you show? You are better than this customer and we shall call you King? Is this how this company operates. This is a shameful response to someone who feels they have been wronged. Nobody asked how many are happy with you. Address the person complaining, not the world you want a trophy from. This is very wrong of you to put this person down when she or he is asking for fairness. Instead, you give arrogance and represent this person is unfavorable to anyone who would ever meet and compare the two of you. SHAME ON YOU Douchlety! No resolve here to ask people to post positive comments much later AND tried to bribe the author? With the followup praise responses it is very believable you are the devil.
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#4 UPDATE EX-employee responds

Steve really helped me

AUTHOR: Courtland - (United States of America)

My name is Courtland and I worked for Mr. Doletzky for only 1 year before he gave me an opportunity to own my own store.  I now own 5 Liberty Tax Services and am top-50 Frachisee in the company due 95% to everything that I learned from Steve in my time with his organization.  He has helped many people in this same way and so have I.  I have have employees that worked for me that now own stores, and I have employees that I released from my organization unhappy and feeling like they should be owning stores.  We obviously don't release employees because they are just too good.  I truly believe Steve gives everyone around him every opportunity to succeed and some take advatage of the opportunity and some just try to take advantage of him.  I've never heard of him not paying bonuses anything but 100% fairly.
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#5 REBUTTAL Individual responds

Working with Steve Doletzky

AUTHOR: MELLIE - (United States of America)

I have worked with Steve for 5 years. I love my job! We hire 100's of people each year. Yes at 8 dollars an hour. We have a commission structure that allows you to make 15-20 an hour. We are professional, friendly, and fun tax office. Our numbers show that over and over each year. Our clients become our friends, employees and family.Our employees become owners themselves.  We will continue to grow and work hard each year. We will also continue to hire many people out of communities each year.
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#6 General Comment

improper facts

AUTHOR: biggfish1121 - (United States of America)

In regard to the posting about Liberty Tax Service in Saint Petersburg's tax school and over charging fees. Had the person been clearly informed about tax preparation and other pertinent facts they would have known the following. HR Block and most other tax prep companies charge between $150 and $249 just to go to tax school.

The comment that the base pay should be between $12.00 and $18.00 an hour is an out right error.The person making the report also said that the tax fees should not be over $150.00 and he was overcharging at $250.00 to  $350.00.

Had the person maikng the report been better informed or more honest they would have known their facts to be in error.Typically HR Block charges at least 20 % more and the return is not even automatically guranteed against errors. Liberty stand behind there returns and will pay penalties and interest if it was there fault, at no extra cost.

So this person wants to be a first year tax preparer and make 12.00 an hour to start is absolutley unrealistic.
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#7 Author of original report

Liberty Tax is the place to work...

AUTHOR: Kavby - (United States of America)

When I originally posted this issue, I guess I would have to say that I was upset with Steve and I did actually blow things out of proportion at the time as some of the issues were personal and should have been handled on a personal matter and not on a public forum. My mistake entirely. Sure hope Steve can forgive me for that one.

I have been with Liberty since January 2001 when I worked for Scott. I also worked some for the corporate offices in Virginia Beach, then a short time with Steve and now I work for Carolle Ryan in New Port Richey. I am in my 11th tax season with Liberty.

I would consider myself a "tax junkie" and I actually learned a lot of positive things from Steve which I did bring to my current position with Carolle. I would like to tell anyone reading this post that  Liberty Tax Service is the ONLY tax service to work for and I truly believe in John Hewitt's mission to be the "number one" tax service by the year 2020. I plan on staying around until then to join in on the festivities.

If you want to have fun while out Liberty Tax....actually seek out Carolle Ryan...she is a great to work for. And to this day, I am still using many of the positive tools that I learned while I worked with Steve.

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#8 Consumer Comment

Steve under paying his staff and over charging his customers

AUTHOR: Hello - (United States of America)

I took tax school to come work for this man . I paid 50 buck for a book that was nothing more than the book copied and combined in a 3 ring binder. The class was a joke the building didnt even have a working bathroom. Then was told (to keep me interested) the rate of pay was 10 dollars an hr with easy to reach commissions and bonuses. Once I took the school and all there other training seminars, thinking I was making progress I only had to get my tax license from the IRS. Basically in the end it was 2 months of unpaid training we finally went over our pay which was 8.00 an hr and there commissions are impossible to meet. So basically u r working for 8 bucks an hr which is TERRIBLE considering the going rate is 12 to 18 bucks an hr. This guy is a rip off artist! Dont take his crappy tax school its a joke n so is Liberty. The cost to do ur taxes there is 300 to 400 dollars which should be around 150. He gets rich by raping the poor and under pays his staff!
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#9 Author of original report

Contact with Mr. Doletzky via text and email

AUTHOR: Kavby - (United States of America)

I did contact Mr. Doletzky on an issue in regards to the Hudson office and this report was brought up and he asked me to post a comment on this site about this issue and he stated to me that if I did post a positive comment that he would consider paying me a severance pay. Well, I did inform him that if he paid me the bonus which I earned while employed by him which I still have a printoff of and which he stated to me on March 18th that he would pay me, then I will have NO problem putting a positive comment on this site as then he will have proved to me and others that he is a "man of his word."
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#10 REBUTTAL Individual responds

My name is spelled Doletzky

AUTHOR: Steven Doletzky - (United States of America)

I will not respond to these claims in a public forum of this nature. I invite all to contact me at (my personal email). I would love an opportunity to introduce you to many of the wonderful, talented people I have the pleasure of working with.

I believe one should take the time to meet me in person and then meet Ms. Melanson.

At that time I am confident that you will have a clear picture to form an accurate conclusion.

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