Complaint Review: Stohlman Volkswagen of Tysons - Vienna Virginia
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- Stohlman Volkswagen of Tysons 8433 Leesburg Pike Vienna, Virginia United States of America
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- Category: Auto Dealers
Stohlman Volkswagen of Tysons Fraud with Service Plan Vienna, Virginia
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When I bought the Jetta from the dealership, they talked me into buying their Service Plan too. They promised me 2 things (verbally of course) - 1. The service plan could be used at any Volkswagen dealership in this country. 2. I would not have to pay an additional penny for servicing upto 60,000 miles.
Neither one of those is true. I took my car to another dealer in Fairfax and they said it can only be used in the location where you bought it.
Secondly, when I went for my 20,000 mile servicing , I was told that I would have to pay an additional amount (approx $100) since my service plan is not going to cover the full service.
I went back to the dealer to get a refund and they said that almost 40% of what I had paid would be deducted even though I had never used the plan. Also, I called Volkswagen and they said that they could not do anything about it, since it is a dealer plan. Seems like Volkswagen doesnt really care.
This is my first and last Volkswagen I am going to buy specially from that dealer.
This report was posted on Ripoff Report on 09/30/2009 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stohlman-volkswagen-of-tysons/vienna-virginia-/stohlman-volkswagen-of-tysons-fraud-with-service-plan-vienna-virginia-502119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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