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Report: #874248

Complaint Review: STONELEIGH RECOVERY ASSOC'S LLC - LOMBARD Illinois

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  • Updated:
  • Reported By: mldarga — ALGONAC Michigan United States of America
  • Author Not Confirmed What's this?
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  • STONELEIGH RECOVERY ASSOC'S LLC PO BOX 1479, LOMBARD, Illinois United States of America

STONELEIGH RECOVERY ASSOC'S LLC RUDE, INSULTING & UNPROFESSIONAL LOMBARD, Illinois

*Consumer Comment: Unfortunately

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I contacted Stoneleigh Recovery Assoc's in regards to a debt I owe.   I was calling to confirm the total, if I could make a partial payment and if the original biller would be notified that I was making payments to reconcile the account.  

I was told that they would not accept the amount I was offering, that they knew I could pay it in full.   I was screamed at, told not to play the victim, that I shouldn't be calling them to make arrangements if "I don't have money and if I am not going to get a job".   They told me that I cannot bully them into getting it my way, that I will pay what they say or to not bother and it will go on my credit history as an unpaid debt.  

When I asked to speak to a manager I was given the same speel and treatment by the manager.   I asked to speak to his boss and was told he would not waste his time with someone like me and then was hung up on.   I called back immediately and asked for the owner / president and was told his name, but that he does not deal with calls.  

I feel the way I was treat was humiliating and unprofessional.   I do not deny having a debt with them, I was simply making an attempt to set up a payment agreement.  

This report was posted on Ripoff Report on 04/26/2012 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stoneleigh-recovery-assocs-llc/lombard-illinois-60148/stoneleigh-recovery-assocs-llc-rude-insulting-unprofessional-lombard-illinois-874248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Unfortunately

AUTHOR: Ashley - (U.S.A.)

POSTED: Thursday, April 26, 2012

They may have been rude and unprofessional (I mean what bill collector isn't) but they were absolutely correct. They are under no legal obligation to work with you on a debt. They dont have to accept partial payments and can demand the debt in full. Its always better to deal with the original creditor before it gets to one of these bottom feeding debt collectors.

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