Complaint Review: Morningstar Storage (Chapel Hill, NC.) - Carrboro North Carolina
- Morningstar Storage (Chapel Hill, NC.) 515 S. Greensboro Street Carrboro, North Carolina United States of America
- Phone: 919-883-5628
- Web: http://morningstarstorage.com/chape...
- Category: Storage & Self Storage
Morningstar Storage (Chapel Hill, NC.) Formally known as Village Self-Storage Refusal to return deposit Carrboro, North Carolina
*Consumer Comment: Don't give them any more time
I gave notice on September 12, 2011 that I was moving my boxes out of storage and am closing my account. The customer service rep. (Brad) stated I would receive my refund in about two weeks. I contacted the office and talked to Brad and the manager (Mary Monticelli) on several occasions since September and they assured me that the corporate office will mail me my refund. Each time I called, I was given different excuses (ie. the check is being processed, the check was processed, contact the company and call you with additional information (which they never did). The company and its staff is unprofessional and is trying to keep my deposit.
This report was posted on Ripoff Report on 12/14/2011 11:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/morningstar-storage-chapel-hill-nc/carrboro-north-carolina-27510/morningstar-storage-chapel-hill-nc-formally-known-as-village-self-storage-refusal-to-r-809321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Don't give them any more time
AUTHOR: voiceofreason - (United States of America)
SUBMITTED: Wednesday, December 14, 2011
Take them to small claims court, sue for the max and let the chips fall where they may.
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