Last summer, StoresOnline made their bogus, deceitful and coarsing presentation at Fort Lauderdale. The catch for me was two-fold: that with limited or no computer skills you could have and manage your business on-line using their software; and that you will have ready coaches and assistance from their staff all the way; including on-line realtime credit card processing if you paid additional $999.
I signed up to 'buy' three sites for $2,500 and have online realtime billing for an additional $999. A month later I read the workshop binder carefully and had my doubts about the whole venture. So, I called StoresOnline requesting a cancellation and refund. The telephone exchange took about 45 minutes with the customer service department and their supervisors. Conclusion: No refunds even though I had not touched or unpacked the bundle they gave me!
Determined not let my money waste, I opened a business account, bought the type of computers they recommended and called StoresOnline for assistance to get started. It was another horrible phone experience that took about 2 hours! They passed me from one person / department to another. Conclusion: I was on my own and would have to pay more money for coaching. About the online billing and processing, nothing was guaranteed. I needed to apply and IF approved I'll pay 150% more than what others charged monthly to receive the service. So I asked each person I spoke with what I paid $3,499.00 dollars for. The bottomline was NOTHING!!!!!
To date I have not touched or unpacked their software and materials, please help me obtain a refund. This is fraud in broad day light!!!! Let's stop it.
Cooper City, Florida