• Report: #1134558
Complaint Review:

Straight Talk Wireless

  • Submitted: Fri, March 28, 2014
  • Updated: Fri, March 28, 2014

  • Reported By: phillygirl — Philadelphia Pennsylvania
Straight Talk Wireless
, Select State/Province USA

Straight Talk Wireless Buyer Beware!!! Florida

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 I recently purchased a Straight Talk Wireless wireless router at Wamart.  It worked for about 2 days, then stopped working.  I called the company to see whether I could be refunded my money for the router, and the wireless airtime cards I purchased.  I was told I could get my money back for the router from Walmart, but not the airtime.  The crazy thing is, I was sure I hadn't used all of the airtime from my first card, and was positive I didn't use the airtime from the second card.  As a matter of fact, I called and had a customer service rep put the time for the second card on my account, and he told me the device must be broken.  He said they don't always work, but I could not get my money back for the card he just put on (or the other one).  I asked to speak with a supervisor.  I spoke with someone who identified herself as a Manager named Angelica, who eventually hung up on me.  When she called me back, I told her I was reporting this company and their cheating ways to the Better Business Bureau.

This report was posted on Ripoff Report on 03/28/2014 05:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/straight-talk-wireless/select-stateprovince/straight-talk-wireless-buyer-beware-florida-1134558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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