• Report: #1053556
Complaint Review:

Straight Talk

  • Submitted: Fri, May 24, 2013
  • Updated: Fri, May 24, 2013

  • Reported By: Max — Mississippi
Straight Talk
Internet USA

Straight Talk Claim data speeds will be renewed at next service date. Never happens. Internet 

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I was told on 3 separte occasions that my data speed which was throttled would be restored to previous speeds after the service end date 24th of each month. I was told this by a customer service representative on 3-16-13; 4-24-13; and 5-24-13. It never has happened when I asked for information about specifics which caused this throttling of data speeds I was told they didnt have any. When I asked for my speeds to be restored to previous setting they transfer you to what they said was tech support to get your speeds restored but it is actually a recorded message that tells you things you can do to not have your data thottled and then hangs up.

This mesasge is pointless because one you hit the black list they will not let you back to having normal data speeds. I have used under 300 MB for the last 2 months supposedly their data cap is 1.5 GB. I do not appretiate being mis-led. I do not like being told I was being transfered to a department to resolve my issue and sent to an automated message that just hangs up. I did not violate any of their policies and they cannot provide me with any information stating otherwise. I started monitoring my data when I noticed my data speed significantly slowing down. I am a very lite cell phone data user and I am distraught that if this is happening to me their must be many others out there with similar situations and circumstances.

This report was posted on Ripoff Report on 05/24/2013 09:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/straight-talk/internet/straight-talk-claim-data-speeds-will-be-renewed-at-next-service-date-never-happens-inte-1053556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Straight Talk

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?