• Report: #1021205
Complaint Review:

straight talk

  • Submitted: Wed, February 27, 2013
  • Updated: Wed, February 27, 2013

  • Reported By: melissa — ocala Florida United States of America
straight talk
Internet United States of America

straight talk sent defective phone ocala, Internet

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I ordered a cell phone from straighttalk.com  I ported my number over and went to use my brand new phone.  My new phone shuts off by itself every minute or so.  It is impossible to do anything on it.  I have contacted customer service and was told I will ship the phone to them and they will ship me a new one.  This means I will be without a phone for a few weeks.  I said I would prefer to just return the phone, go to walmart and get a new one so that way I will not be without a phone.  I was told that if I choose to do that I will have to pay for shipping myself.  I asked if there was any other way that I could get a replacement phone since I have health problems and cannot be without a phone.  I was told no.  

This report was posted on Ripoff Report on 02/27/2013 04:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/straight-talk/internet/straight-talk-sent-defective-phone-ocala-internet-1021205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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