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Report: #1232033

Complaint Review: Strathmore Who's Who World Wide - Farmingdale New York

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  • Reported By: Sharon — Maryland USA
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  • Strathmore Who's Who World Wide 110 Bi County Blvd Farmingdale, New York USA

Strathmore Who's Who World Wide Unauthorized charge to card and unauthorized storage of card information for one time transaction Farmingdale New York

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Representative (Ncicole Crumb) used fast talking, bait and switch.  Rep made an unauthorized charge to my card and stored my card information in their files without my permission. '

I made a one time transaction with this company months ago.  The rep called me about some professional of the year package.  She talked so fast and made it sound so enticing she never mentioned about a charge to my card.  If she had told me there would have been a charge, I would next expected her ask me what card I would I have liked to use.  She did not she went ahead and charged my card that she had kept on file.  Funny, how I made my one year membership by making payment in full by using two cards.  How would she have known which one to use? Well, she just picked one of the two and made an unauthorized charge

I have had to many experience with compaines who make it very clear to consumers about ACH charges over the phone.  They make sure that you understand, state the charge, repeat the card number information that you provide and inform you whether it a one time transaction or a reocurring.  Most do not do reocurring. 

Bottom line, Strathmore does not practice standard business industry practices on billing consumers.  They instead practice ambiguity towards consumers and talk in ways that I consumer such as would be very confused.

That is dead wrong.  Consumers need to be protected and make very much aware about any transactions they perform over the phone as well as what will be done with the information once the transaction has been completed.

This report was posted on Ripoff Report on 05/28/2015 03:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/strathmore-whos-who-world-wide/farmingdale-new-york-11735/strathmore-whos-who-world-wide-unauthorized-charge-to-card-and-unauthorized-storage-of-c-1232033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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