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Report: #736499

Complaint Review: Stratusphere Marketing Inc - Laveen Arizona

  • Submitted:
  • Updated:
  • Reported By: Kevin — Kailua Hawaii United States of America
  • Author Not Confirmed What's this?
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  • Stratusphere Marketing Inc 6915 W Alta Vista Laveen, Arizona United States of America

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Robert Aguayo said he was an advertising coach for a company I was doing online business with. I started doing business with him and soon realized he was going behind the companies back he was working for and pocketing the advertising money through his advertising company Stratusphere Marketing Inc.

When I confronted him, he had a believable story that he was helping me and the company I was doing business with where trying to rip me off.
 
I then decided to stop doing business with Robert Aguayo because at that point, I did not trust either company. We have a written contract that he will refund my money when requested up to 6 months of purchase. I purchased the advertising on March 22nd of 2001. I asked for a refund March 31 of 2011 and he has not refunded my money. Robert told me he sent the check a few times and none has come. Robert has told me he will send the check several times (last time being May 25th 2011) and none has came. I even did a BBB report on him and he told the BBB he would send a check and it has not come. He is very convincing and a great talker. Don't believe him.

This report was posted on Ripoff Report on 06/03/2011 01:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stratusphere-marketing-inc/laveen-arizona-85339/stratusphere-marketing-inc-robert-aguayo-dont-believe-what-he-says-laveen-arizona-736499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#5 Author of original report

File a complaint with Arizona Attorney General

AUTHOR: Hoku - (USA)

POSTED: Thursday, December 15, 2011

I filed a complaint with Arizona Attorney General, http://www.azag.gov/consumer/complaintform.html.

They did not get my money back, but they are keeping records on complaints.


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#4 Author of original report

He is great at being dishonest

AUTHOR: Hoku - (United States of America)

POSTED: Friday, August 05, 2011

Robert Aguayo / Robert Gaines gave me his word he sent my check. Of course he has not. I never been so convinced from a person saying things that are not true. The last communication, he apologized

for taking so long and less than half the check was in the mail and he will send the rest in 10 days. Did not even get the first check. I am interested when Robert Aguayo / Robert Gaines will run out of untruth to say and he keeps coming up with new things.



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#3 Author of original report

Some good things

AUTHOR: Hoku - (United States of America)

POSTED: Monday, July 04, 2011

I realized I only been writing bad things about the company and the owner.  Been wrong by writing when I was fustrated and angry about the things that went on and forgot about the good things.  Robert Aguayo/Stratusphere Marketing Inc. did work hard while we did business together.  Up until I asked for the refund, customer service was easy to get intouch with and when we could not connect, would call right back. Robert Aguayo was also up and up with me and taught me about advertising and what to look for in companies that are not looking out for their customers.

It was only after I asked for the refund our relationship and service crumbled.  Robert Aguayo/Stratusphere Marketing Inc. still has not given my refund, but after the the hurt went away, I am able to see some good things.

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#2 Author of original report

Update 7/1/2011

AUTHOR: Hoku - (United States of America)

POSTED: Friday, July 01, 2011

Robert Aguayo / Rob Gaines tried to threaten me with going to court because reported him to

Ripoff.com and sent a personal email to him stating an opinion. Told Robert

Aguayo / Rob Gaines can't sue a person for telling the truth and I did not

publish my opinion to the public. Robert Aguayo / Rob Gaines then backed off

and said he will send the check. Robert Aguayo / Rob Gaines is blaming the

fires in Arizona why the check has not come in yet (11 days later).



Looks like the only way to get my money back is to go to court.







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#1 Author of original report

Mistakes and more information

AUTHOR: Hoku - (United States of America)

POSTED: Friday, June 17, 2011

I purchased the advertising in March of 2011 not 2001.  Robert first told me his name was Rob Gaines.  Found out his name was Robert Aguayo by the emails he sent me and the check I used electronically to pay for advertising.

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