• Report: #856165
Complaint Review:

Strax Rejuvenation

  • Submitted: Mon, March 19, 2012
  • Updated: Mon, March 19, 2012

  • Reported By: kelly — Oakland Park Florida United States of America
Strax Rejuvenation
4300 N university Dr Suite A-202 Lauderhill, Florida United States of America

Strax Rejuvenation Blackmail based on contract that does not apply to my case Lauderhill, Florida

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I paid for a surgical procedure in wich I canceled and was promised a refund. When the refund never came I contacted the company only to be told I will have to wait for 8 weeks. I went to dispute with my bank, but they needed paperwork from the company stating that procedure was canceled. I called the company and it is at that point I was threatened/blackmailed. I was told that if I dispute with my bank they will take 10% of my money. I requested t he paperwork anyway but on this paperwork they wrote that if I do proceed with the dispute with my bank they will take t he 10%. I need help and dont think that companies like this should get away with this. When i made the payment it  was debited out of my account same day. Not one time did anyone mention a 10% at anytime until I called requesting paperwork stating that my surgery was canceled and that i  was due a refund. I am pushed into a corner and it was my bank that told me to seek legal advice.  I have the signed document which states: 

I understand and agree that there will be a 10% nonrefundable origination fee in t he case of refunds where the procedure was paid for with third party financing (i.e., any type of credit)

This does not apply to me as I paid debit and my bank has confirmed that form of payment is not considered credit. 

This report was posted on Ripoff Report on 03/19/2012 12:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/strax-rejuvenation/lauderhill-florida-33309/strax-rejuvenation-blackmail-based-on-contract-that-does-not-apply-to-my-case-lauderhill-856165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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