• Report: #286213
Complaint Review:

Stream Energy

  • Submitted: Fri, November 23, 2007
  • Updated: Fri, November 23, 2007

  • Reported By:Albany Texas
Stream Energy
streamenergy.net Dallas, Texas U.S.A.

Stream Energy Stream Energy throws away CERTIFIED LETTERS without opening them. Dallas Texas

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My borther got me into Stream Energy. I was "promised" lower rates for my electricity. I moved out to another city but kept the 1300sf townhome. My first bill was small but the second bill wasd for $189.94. The house was vacant and the only thing on was the microwave clock and refrigerator which wasn't opened and turned on to a higher temeprature. The heating/AC was never turned on. I filed a complaint but never got a response by mail or phone call. Sent a certified letter which was returned signed. Finally got hold of thier legal department and the lady said they never recived the letter. I told them I had a signed receipt. She gave me the number to the office that receives the mail (she would do it herself) which happens to be a contractor. The man I spoke to said when the get certified letters they just throw them away. With the help of my brother we finally got them to let me stop service and I swithced to another company.

Albany, Texas

This report was posted on Ripoff Report on 11/23/2007 07:14 AM and is a permanent record located here: http://www.ripoffreport.com/reports/stream-energy/dallas-texas-75219/stream-energy-stream-energy-throws-away-certified-letters-without-opening-them-dallas-tex-286213. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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