• Report: #619730
Complaint Review:


  • Submitted: Sat, July 03, 2010
  • Updated: Sat, July 03, 2010

  • Reported By: Zoom — Plano Texas United States of America
PO Box 650026 Dallas, Texas United States of America

STREAM ENERGY Residential Oneyear contract from Sept 27,2009 thru Sept 2010 with rate .1060/kwh,but they charged .1190/kwh on March thru May,and .1150/Kwh on June-July 2010 Dallas, Texas

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I renewed one-year contract electrical service to my residential from September 27 2009 thru Sept 27 2010 with fixed rate .1060/Kwh to Stream Energy.
But on March-April-May three months they overcharged to .1190/Kwh,we did not notice because all those bills are still low,and the months June and July they again overcharged .1150/Kwh,by this time the cost of consumed electric are too high to compare to same months of year 2009.
I called them today (July 2, 2010) to complaint,the Representative HIRAM took my complaints to their Financial board and promise return in 5 days.
This is second time since 2006,I have 3 year contract with them.They charged higher rate,I complaint,they asked contract papers which I had been signed,I don't have it,but the saleman gave me a witness to make them to refund.

This report was posted on Ripoff Report on 07/03/2010 12:32 AM and is a permanent record located here: http://www.ripoffreport.com/reports/stream-energy/dallas-texas-75265/stream-energy-residential-oneyear-contract-from-sept-272009-thru-sept-2010-with-rate-106-619730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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