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Report: #1211089

Complaint Review: Stripe.com Payment Services - Nationwide

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  • Reported By: Unsatisfied customer — Other
  • Author Confirmed What's this?
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  • Stripe.com Payment Services Nationwide USA

Stripe.com Payment Services Stripe is a ghost company Nationwide

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We had a very unpleasant experience with Stripe. A week after we chose to partner with them, we received an email accusing us of committing fraud. We barely ran 3 transactions for our guests and they chose to close our account. All this was on Valentine's day weekend when we had many customers waiting to pay the invoices we issued. You can imagine how difficult it was lost to find alternative payment methods on a Friday. Not to mention, our app was already integrated with Stripe.

 We offered to submit to Stripe any kind of document to resolve the issues, including for them to contact our customers and confirm the transactions. They don't have any phone support and they replied 5 days later with a standard email. We will not continued to work with them and other companies should be advised of their unprofessional attitude.

 

This report was posted on Ripoff Report on 02/23/2015 01:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stripecom-payment-services/nationwide/stripecom-payment-services-stripe-is-a-ghost-company-nationwide-1211089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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