Complaint Review: Stuart Lee Rebates
Stuart Lee Rebates No way to contact!!! Internet, Internet
*Consumer Comment: Not Able to contact company
*Consumer Comment: Same situation
*REBUTTAL Owner of company: Contacting Stuart Lee Rebates
While exploring the website I saw that there was no phone number and I also saw that one can check the status of their rebate if they so please. I was able to get to the "status" page but there was no useful information. Obviously my rebate has been received but I don't know if it is still being processed or if it has been sent out and possibly lost in the mail. In the area for status there was just a long number. What does it all mean??
I then wanted to fill out all the information so I can contact them but they didn't allow me to send it off. All required fields had to be filled out. Even in your records I don't have a rebate number and that field is required for me to contact you. How is this effective?? Maybe only in the sense you don't get bothered.
The system which has been created is a waste of time and quite aggravating. Please make some adjustments so that your costumers can get some satisfying results without all the hassle if you choose to not include a phone number.
This report was posted on Ripoff Report on 04/06/2012 05:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/stuart-lee-rebates/internet/stuart-lee-rebates-no-way-to-contact-internet-internet-865017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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