• Report: #1151366
Complaint Review:


  • Submitted: Mon, June 02, 2014
  • Updated: Mon, June 02, 2014

  • Reported By: jbinwc — California
Internet USA

StubHub Stubhub mobile app. seller account hacked Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Stubhub mobile app. seller account hacked -

I was selling tickets to the 5/27/14 SFGiants v. Chi Cubs baseball game.

I put the tickets on sale a couple of weeks prior to the game. I set the price equal to or less than comparable seats in my seating level. As the game day approached, I lowered my price along with comparable prices in my seat level. I lowered the price to ensure they were lower than any other tickets listed in my level.

I was out of town and began to use the mobile version of StubHub. As I lowered the price, I noticed next time I logged in my tickets were listed with a higher price, this went on for 2 days before the game.

Finally, I stopped using the mobile version and logged in to the desktop version of StubHub,  I listed the tickets well below any similar ticket in my level. But it was too late, the game was that day and my tickets did not sell.

I believe my account was hacked by another (professional?) seller who set my price higher than theirs. My tickets were no longer competetivly priced. This is evidenced by the price history I received from StubHub support.

There is no way I would raise my price and lower and raise it, there were 9 iterations of this....

After chat, phone call and email, StubHub told me twice, 'don't use the mobile app., it has problems'.

That advice came too late and cost me $150, the value of my tickets which did not sell.

StubHub sellers beware, hackers own the mobile app.

This report was posted on Ripoff Report on 06/02/2014 04:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/stubhub/internet/stubhub-stubhub-mobile-app-seller-account-hacked-internet-1151366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on StubHub

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?