Complaint Review: StubHub - San Francisco California
- StubHub 199 Fremont Street, San Francisco, California United States of America
- Phone:
- Web: www.stubhub.com
- Category: On-Line Stores
StubHub Stubhub.com Bought tickets from StubHub for a April 6th Heat/Grizzlies game, but got tickets for a April 8th Heat/Pistons game instead! San Francisco, California
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We went to Miami for the kid's Spring Break this past year. We were there from April 1st to April 8th. I decided to take my son to the Heat/Grizzlies basketball game on Friday April 6th, so we went online to StubHub.com to purchase the tickets. And so we bought tickets for the Friday night April 6th Heat/Grizzlies game. After the purchase, I checked the email receipt from StubHub, I immediately noticed the tickets were for a different game, the Heat/Pistons game for Sunday April 8th.
I called StubHub to tell them that I did not buy the Sunday tickets but they did not care, they said my only option is to resell the tickets. I told them that I don't want to resell a pair of tickets that I never purchased but they still didn't care, they were very rude and condescending about it. They said that I needed to prove to them that I didn't buy the Sunday tickets. When I asked them how to prove it, they said I should have taken screen shots off the website. Now I understand that StubHub is actually the middle man and they do not hold or sell the tickets themselves, but the seller mis-advertised the tickets and ripped me off and StubHub allowed it to happen.
This report was posted on Ripoff Report on 06/06/2012 09:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stubhub/san-francisco-california-94105/stubhub-stubhubcom-bought-tickets-from-stubhub-for-a-april-6th-heatgrizzlies-game-but-g-893659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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