Report: #700935

Complaint Review: Subco Inc.

  • Submitted: Mon, February 28, 2011
  • Updated: Mon, February 28, 2011
  • Reported By: Chuck — Sugar Hill Georgia United States of America
  • Subco Inc.
    3585 W Beechwood Ave, Ste 106
    United States of America

Subco Inc. Mailing unsolicitied magazine subscriptions , Internet

*Consumer Comment: Been got by Subco also

Show customers why they should trust your business over your competitors...

I just received the Feb & Mar 2011 issues of Maxim Magazine in the mail but had not requested a subscription.  When I contact Maxim's Subscription Dept at 386-447-6312 to question and cancel this order, they say 'So sorry, but this was generated by Subco Inc. so you must contact them at 800-258-3350 to cancel.'  I find it interesting that Maxim cannot cancel a subscription that they themselves are mailing out to a customer.

A call to Subco in Fresno, CA, receives a response that this order was generated by Millenium Marketing as a free trial offer.  Subco will cancel the subscription if I like, but 'I may continue to receive issues for a short time because the mailing labels are all preprinted.'  That's an interesting statement since my mailing address is printed directly on the front of the magazine.  I did request a cancellation and will be watching closely to see if I receive additional issues and a resulting bill for this unsolicited subscription.  I'm wondering how long it will be before I also start getting calls in an attempt to collect on this bill when it is never paid.

Based upon other complaints I've been able to locate, I am of the opinion that the magazine publishers, Millenium Marketing, and Subco Inc. are all in collusion to generate unsolicited subscriptions and make the 'cancellation process' multi-tiered in the hopes that an unsuspecting or preoccupied 'customer' will just pay the subscription invoice to make a prospective problem go away.  This is consumer fraud.
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#1 Consumer Comment

Been got by Subco also

AUTHOR: Buddy - ()

I have the exact same issue as Chuck and hope I can get it resolved asap.
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