Report: #365917

Complaint Review: Subway Franchise.

  • Submitted: Fri, August 22, 2008
  • Updated: Fri, December 07, 2012
  • Reported By: Brookfield Ohio
  • Subway Franchise.
    7192 Warren Sharon Rd
    Brookfield, Ohio

Show customers why they should trust your business over your competitors...

Hello, my subway experience.

NOTE: This experience occured within my destination.

I am reporting improper conduct and discrimination,
I am reporting a subway restaurant, where employees and manager are employed; their conduct is improper, vulgar, unprofessional, and prejudice beyond words!

My objective/motive,
Personally, I am reporting/speaking on my be half; I will try to include word which details for the anonymous that feel not to speak due to embarrassment/threats as that is understandable. When speaking on my be half, this isn't devoted to selfishness nor for disrespectful rejection by a unprofessional subway-restaurant-staff. I am governing action for young people: individuals that truly want to work productively; those that contain a positive work ethic and can validate credibility. Unfortunately, I discover those of ethical youth are not only rejected, but disrespected by subway candidates workers and directed by a incompetent manager with common scheme. So therefore, when productive individuals apply for employment..this is the negative atmosphere we and costumers have to deal with. Here I remain, I would like to report my experience, and further information- please continue.

I present my factual experience:
July 29, 2008: I went to subway for purchase of sub.
At this current time, several female workers were present.

Conduct and behavior,
Those who were working didnt operate badly, however the behavior was inappropriate.
Further detail: Overly humorous with other employees which isn't funny for the costumer.
Personally, that didn't bother me- eventually there was a shift.

Gender discrimination,
Respectfully, I induced because it is obvious, dominantly women' are employed.
Unexpectedly, they as a group spoke of why men are not assigned.
Further detail: The franchise/workers discriminated- referring men as jerks and placing a stereotypical definition on the male gender/population; that is gender discrimination.
I made it known and apologized on behalf of so/so that may have behaved wrongly. I made sure to note, not all men are disrespectful. There are men who want to work- don't let a particular experience define/mar a whole population.

Gender discrimination and disrespecting a male employee,
Few workers disrespectfully referred to a male employee as feminine female characteristics. The employees didn't consider him male-
I guess he was hired due to those particular attributes.
Further detail: The male employee wasn't present, I guess he works a separate shift. The female employees may have been joking, but I didn't take it that way- there is no need to be a hypocrite and disrespect another that isn't present- that is slander.
With that noted, I see this as discrimination against those who contain masculine features and that is gender discrimination.

I shifted focus on employment: particularly at that time- applications were unavailable. One of the employees advised the availability of the manager: 10:00am-12:pm.

I would like to note: I thought it would be nice to apply. I thought of positive aspects such as distance, people are returning/going to college/school- I knew of a former worker at this place before' this situation. She told her plans- and due time for college. With that conception: I thought workers may be needed, I was available. Also, due to circumstances/deadline.? I could not attend college.
I thought best to dedicate my time to employment- I proceeded.

July 30, 2008: I made my presences at 11:06am.
I was advised: the manager is busy- I understood and sat patiently.
Repeatedly, I was told the manager would be right with me.

I want to include,
I didnt know the identity of manager until time proceeded.

Every 10mins,
As I remain seated- a female employee would indicate, she's on the phone- she'll be right with you. I understood, I made sure I arrived early to avoid traffic business-busyness. I thought the whole atmosphere was odd as time went on.

Further detail: I noticed a women near the back manager, she was stirring at me. Suddenly, she went out of distance back room and workers would follow. Repeatedly the workers would travel into the back room, come out, go back, and the cycle was endless. I couldn't understand why the workers didn't remain in the proper placement.
At the time, it wasn't busy until a hour later.

1-hour later of sitting,
At this particular time, it was getting busy. I stood up to buy a sub and went through the process. My plan was to wait further- I guess the manager must be busy- I don't see her anywhere. Please keep in mind, her identity was a mystery until time proceeded.

Sub in process,
I spoke,
I misunderstood, is the manager present? You said she was speaking on the phone.
Was she on a cell phone talking with you personally?

The young lady said,
No, she is here.
I guess she is on the phone- I dunno.
[The worker spoke in that form of detail]
[The worker seemed not to focus]

Note: As the sub is under construction- I naturally directed attention
to another worker, as I have to move over to purchase the sub after creation.

I politely asked,
Can I provide my name & phone number- or do you
think she'll be available- is this a good time?

The worker came off immorally- that includes her entire body language,
she pretended as if I was a annoyance.

She then turned to the manager behind shoulder and rudely pronounced,
can you please talk or see what this DUDE/PERSON wants!?
[She spoke in that exact form]

Right at that time: I discovered the identity of the manager,
she was far from busy: she spent too much time talking and playing around. The manager acted as if I wasn't there and when I spoke up. She too pretended as if no one made any notification. My goal was to retrieve a application and meet the manager.

I said,
I've sat here for an hour, did they not tell I was here?

The manager replied,
I am sorry. [Her immoral employee spoke for her. Stating, this is a place of business.
As far from my observation, they as a group are not adequate for business. I would
never journey nor work for any merchant that performs under this conduct.

Truth and under occurrence,
The manager knew of my precedence: she stood and stirred at me for several minutes through out the entire hour. The manager wasn't busy: her main duties were joking/playing around, flirting, stirring, and letting her workers act immorally- they all neglected their true duties and that is to respect and serve costumers as that is the job requirements- they're failures. I know competent people exist: people who can replace them- perform with quality and self respect- productive!

Further detail: They as a group wanted me to wait, get mad, and leave. Well, I didn't react totally that way- I went out with dignity and made my voice known.

After my exit,
I later made-call-by-phone: the same employee whom spoke for the manager disconnected me. Yes, I called back- she put on a terrible acting performance trying to place blame-etc. She was continuous: referring to me as a dude antics.

I didn't take interest.. I wanted to speak to the manager and I did.

The manager,
I would like to direct past tense: I and others knew this lady as respectful, nicely spoken.and not one to be unkind. However, I can no longer see her as that- hiring disrespectful people no matter what gender is intolerable. Seems to me, they want to live out a repeat phase of their high school life within a subway restaurant.
A manager is suppose to manage and hire productive individuals.

My disappointment exceeds far beyond words,
I write this sheet not only to express for my self, but for others who have to deal with this conduct. I will not visit that subway restaurant and I understand why others avoid due to the pessimist structure. The manager later apologize by phone for the second time AFTER I made known, I will report this to the official forum, and pursue as-far-as possible. Her apology wasn't genuine and I will further report this information. As people know me as a reputable person, I will express my experience.

I wish for a transitional phase where & for ethical/productive individuals are granted the privilege to become a manager. Then.. I hope to see the same breed no matter what gender, or race follow that scheme- lets paraphrase that productive cycle.

Brookfield, Ohio
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This report was posted on Ripoff Report on 08/22/2008 04:27 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 General Comment

violating labor law

AUTHOR: Mark - ()

Joseph Hray (the owner) was sued by the U.S. Labor Department. I commend anyone who takes a stand and sticks up for people with out a voice. The owner is unprofessional and will hire women because he is not afriad of them. If you check his employees you will notice there mostly women, and he treats his employee likes garbage anyway. Please take the time to look up the owner because he is all over the news and is in big trouble. I guess the article written by Nicholas was pretty much on point, superb.

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#2 REBUTTAL Individual responds


AUTHOR: Nicholas - ()

Hello, I am the publisher of this report, and I would like to comment.

1) This report was written for time purposes & does not act as a professional essay. Personally, I wish to make certain modifications – I was unable to do so. I hope you understand the complexity here.

2) I fail to understand your comment – what is your agenda in posting? I advise you to spend less time on the world-wide-web as that may help you in future endeavors.

3) As for employment: at the time (2008), I was seeking a part time position as (food management) relates to my major; additionally, I was within distance to travel, and that is not odd. Furthermore (2013), I became a production & sanitary manager, smile. I hope you’re not puzzled anymore – if so…seek attention from a qualified healthcare professional. I find this will do you good -- it will keep you off of the internet, hopefully.

4) Stalk & harassment: I am not that creepy if you get to know me, smile. As for hanging out, I think you will find me at a university (lecturing/studying). I have absolutely no interest in so-so creepy fantasy of stalking & foreplay – that is a cheap shot men often take because of some uneducated fool who is out for financial gain (attention), which may be you, smile. However, I have enough credibility & stature minus the ego, smile.

5) As for sexual (gender discrimination): I refuse to tolerate such conduct, especially on the job. I find it to be inappropriate no matter the gender -- sexual orerintation. If you disagree, and still think this is odd…ok, once you experience this type of conduct/mistreatment…you will then understand…maybe you will relate. Unfortunately, you’re not there yet – maybe one day you will grow up & understand the point here. 

6) As for this particular article: this data was published on countless websites unbeknownst to me as well. As for moving on with this experience: I have no problem taking time out of my busy day to help another because discrimination is an issue in USA; furthermore, I feel (we) have to do our part to protect ourselves/others in the process. I am not embarrassed -- however, again, I feel bad for anyone who has to experience poor treatment – I will do my part to alleviate any pain or embarrassment. I feel your comment was limited & a pathetic attempt to discredit the publisher of this article. If you feel the need to publish comments, please – I would like you to publish your first-last name, and credentials. Personally, I have no problem publishing my information – simply, I have nothing to hide, but much more to expose.

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#3 General Comment

Convoluted, Inaccurate and Almost Disturbing Account

AUTHOR: chiefr - (United States of America)

First, I don't know if English is your first language and I'm not saying this to be rude or funny as you clearly cannot create a cohesive sentence and your misuse and misspelling of words is damaging to your seeming desire to be what you claim they were not:  professional.

Some examples:

The word is "staring" - not "stirring;"

"there is no need to be a hypocrite and disrespect another that isn't present- that is slander" - first, the term "hypocrite" is not accurate based on what you stated unless the woman/girl making the comment about the effeminate male employee was, herself, a very masculine-acting female.  If so,  THEN, you may accurately call her a hypocrite.  Second, you state that what she said about the other employee was slander.  For something to be slander, it must be proven false.  Since you admitted you never saw nor knew the male in question, the most you could say about this young woman was that she was rude.  Slander does not apply here.

I also find it puzzling that you felt the odd desire to pursue employment here?  Very strange.

Also, it probably doesn't help endear you to them when you take on the role of the "creepy" guy who "stalks" a female manager by hanging around her Subway Sandwich shot in a very rural Ohio town for over an hour waiting for her to come out of the backroom.

I think you might have been better served simply moving on from your experience and maybe just writing a short - SHORT and succinct letter, using proper grammar and not overly ambitious language that goes over the top to try to show you are a professional of some caliber that they've not yet experienced.
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#4 Author of original report

Subway complaint

AUTHOR: Nicholas - (U.S.A.)

Peter, thanks for the comment. I tried with clarity. I apology, but I am reporting a actual 2 day event and full month of Subway Central 1800-talk-line which goes no where. Personally, I didn't want to leave out information. However, this & "common compaints" are getting around. I rather not add detail: I made copies of this sheet and many are taking interest. As I wrote, people have children- this disrespectful conduct occurs EVERY WHERE! In jobs, these managers/employees are obvious.

In addition, those who are subjected to this are afraid of the intimidation and that is understandable!! Lets be real, it isn't easy reporting and going public. My experience/name is public- that is embarassing- but that doesn't matter. What matters is, "I/others must/need to report this information." This vital and resource website is a tool and I'll use these grounds. I wrote my experience as is: I did the best I could and I am happy of where it's going.
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#5 Consumer Comment

You will never get a response from Subway

AUTHOR: Peter - (U.S.A.)

You will never get a response from Subway based on the letter that you've posted here. Not only is your letter way to long for any corporate official to bother themselves with reading, but your main point gets lost in the many irrelevant details you've included.

If you expect your letter to be read and a response received, re-write your letter in a clear, succinct (1 page or less) manner.
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#6 Author of original report

Nicholas- publishers of entry/complaint.

AUTHOR: Nicholas - (U.S.A.)

Note, if anyone has dealt with this, or was present at this negative TIME-EVENT??? PLEASE SPEAK! Don't post nor express falsify information. Please include your first name and additional info. If you rather not, please don't speak. This is a factual experience and I want it to remain that way.

I would like to conclude,
I spoke to Subway Central! I am directed to the same person(s).

Just to add, I had to call "them" to hear results of investigation.

If they called prior? If I was unavailable? I apologize.

This is what was said,
Word: This person "referring to me" comes in "time-to-time."
Actuality: Not really, I use to come in to get a refill-of-drink. This was sometime ago- when former workers were employed. Also, I dislike to drink certain beverages. In complete, I recall my past visits. If they say I come in time-to-time, or through recent stages? Please observe camera footage! Last purchase made from this local is noted within this experience/complaint. Note: I have purchased from other common franchises- but differ local.

Word: The male was sitting for 20mins.
Actuality: False, I was sitting far longer- I documented this experience right after event. Just to state, the sitting period wasn't a issue, "IF the manager was truly BUSY." As noted within this experience: the manager/workers were fooling around. Cameras remain: if unedited footage exist, make available. Please observe and provide copy to me- personally, I would be glad to observe. Note: Full and unedited footage is the actual event- sound included! Content in edited formation isn't actuality!

Word: The footage was observed.
Information provided by Subway Central: Finally, I was given word on the investigation. I made sure to give indication of rip off report website. I told the worker, please direct this informative and vital website' to the main people/office; others are reporting common events. Continue- The worker pulled up complaint/investigation.

Just to note, I publish/sent complaint via: Short form-official Subway website & complete form-US mail. Strangely enough, I wish my complaint was constructed in actual format- reason for stating..Central Subway read my complaint over phone, pulling certain parts, and under false pretenses. Revolving around what they say concerning camera footage. This wasn't accurate: such as time and actual event. On the phone: The person told me, This case is closed- I don't care- this is not my problem [she didn't care about the website]. I am unsure if she forwarded this information. Truly, I believe others reported such experiences thru this line and hit a dead end.

Word: You've called here numerous times. This was investigated.
Actuality: Yes, I did call several times: 1, make a report-speak of complaint/experience- 2, to check for validation- 3, to check into investigation, and to report/speak of the rip off report website.

Word: I'll brain storm Subway Centrals sheet of the investigation:

1)This person referring to me comes in from time-to-time.

2) He sat for 20mins, went up to desk, spoke.

3) The local authorities report, this person is known for stirring up controversy.

Actuality: I found this to be at most interesting..... I keep to my self and dislike to invade anyones privacy. I speak up when abuse, or false accusations occur- my actions are proof! Just to include, I did request information such as, ?what authority figure? Can you provide information on this source- phone number? Answer, No. Total dead end!

4) He said he would post first name of manager on the internet.
Actuality: True but, I changed my mind. I was unsure if the manager provided a true name, I didn't want to post a false name. During this event, one worker was joking around-antics. Really, I had no idea if I was talking to antic or manager. In addition, I felt the investigation as a quack, and choose to provide this globally thru the internet! Central Subway put emphasis on, you shouldn't report this on the internet-etc. As for the manager, I will not post the managers name.

As for stirring up controversy? If that means: reporting/exposing poor/wrongful treatment, discrimination/ prejudice, and unethical people. HELL YES! With that noted, I would not lie, nor forward falsify info; I would never damage any positive/ethical/righteous' individual. As for this authority figure, I would like s/he to come forward. Please provide information that is so concealed- any event I report on ispublic! This experience isn't a joke and I am reporting the truth.

I would like to detail on my self: Recently, I achieved a drivers license, graduated from high school, and planning for college. Finally, I am looking into employment- I have the means such as transportation to pursue employment. Sadly enough, I ran into a bad system of people that are employed!

As for this investigation? Basically, minimum focus on this subway franchisee. The focus/investigation was on me: referring to unofficial indications to support their base of people. While reporting this- I was asked, why report this, where are you taking this, why call so much, why, why, why?

I spoke, I reported my complaint- seems to me. 'I don't see this taken seriously' and when I call this 1-800 number..? I am connected to the same 2 people- that's unfortunate. I think this was a total lack of assistance. Also, from what I gather, mail concerning thoughts & complaint go through that Central- hope my complaint makes it to the official people. I made this known, I am reporting for me and mostly for those who've dealt with this. A positive-productive person is interested in employment: Suddenly, s/he travels into a negative system and have to deal with laughing-stoke-of-people; staff. Anyone with children know of this- this is everywhere!

As for slander, reporting improper conduct isn't slander- I am reporting the facts. I have rights! The unofficial claims on me,? I was slandered! Also, I was directed to discontinue- the investigation was terminated. As for me, I'll continue to report/expose anyone that operates under this form of conduct.
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