• Report: #858451
Complaint Review:

Sugar Chest Antique Mall

  • Submitted: Fri, March 23, 2012
  • Updated: Sat, April 21, 2012

  • Reported By: tjfromli — Valley Stream New York United States of America
Sugar Chest Antique Mall
960 North Federal Highway Pompano Beach, Florida United States of America

Sugar Chest Antique Mall "Ray" (odious little man who works there) Watch out for ripoffs in here! Pompano Beach, Florida

*Consumer Comment: collector

*Author of original report: The webpages where this EXACT item is sold

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BE VERY, VERY CAREFUL HERE!  They purport to be an Antiques Mall, yet they also sell MASS-PRODUCED JUNK that is neither antique, nor collectible!  I found a cute seahorse box figurine and bought it.  Much to my dismay, when I checked for a similar item on the internet, I found it mass produced  looks identical to the item  I bought painted exactly the same way exact dimensions (I measured it) exact same materials at LESS THAN 1/3 what I was charged at the Sugar Chest Antique Mall. 

I called them to arrange return of the item and got a nasty response from a rude little man who identified himself as Ray.  He looked up the item and refused to accept it back on the condition that it is not an antique nor a collectible because it said on its tag SEA HORSE and did not include the words antique or collectible.  So they will gladly rip you off and turn it back around at you!  Some way to run a supposed ANTIQUE MALL! 

I have left word on another Sugar Chest employees voicemail for a manager or owner to call me about this. [continued below]....
.....  I am also planning on doing a charge-back with my credit card company if they do not graciously accept my return OR reduce the price to what the item costs on the internet. 

There are a lot of nice items here though, so I would advise shoppers to (1) ALWAYS USE A CREDIT CARD HERE so you can do a chargeback in case you find you are ripped off as I had been and (2) BEFORE YOU BUY SOMETHING IN HERE, CHECK ON THE INTERNET so you do not find yourself stuck paying 3x the cost for a mass-produced, non-antique, non-collectible that they dont want to accept a return on like I did!

Here is where I found an identical one on the internet:  http://www.uniqueboxshop.com/enamel10.html

Cost on internet = $22.91
Cost at Sugar Chest "Antique" Mall = $71.55 (includes tax)

This report was posted on Ripoff Report on 03/23/2012 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sugar-chest-antique-mall/pompano-beach-florida-33062/sugar-chest-antique-mall-ray-odious-little-man-who-works-there-watch-out-for-ripoffs-i-858451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: antiquefreak - (United States of America)

hi, this mall says antiques & second hand. vintage may be a better word. as far as the price goes, it happens all of the time in the real world. there is cost, wholesale, reduced, full price... etc. even at the goodwill they sell items from the dollar store for $2.00 & up! thrift stores also charge more than it retailed for brand new!! i always laugh at some prices... but I shop so much , I usually know the prices.yes you paid more than the internet... but maybe you should put somethings on hold... go home, look online first. I also paid more for a vase at a charity shop... that sold for much less at Homegoods!

Sometimes we score, this time you did'nt. Belive me I get it! But just wait till you check it out first, rather than accusing the beautiful mall I shop at every week!
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#2 Author of original report

The webpages where this EXACT item is sold

AUTHOR: tjfromli - (United States of America)

Amazon.com at http://www.amazon.com/Pewter-Swarovski-Crystal-Enamel-Keepsake/dp/B0064TU48E/ref=cm_cr_pr_pb_i


Sears.com at http://www.sears.com/shc/s/p_10153_12605_SPM6114868701P?sid=IDx20101019x00001a&ci_src=14110944&ci_sku=SPM6114868701

They are mass-produced and available BRAND NEW for significantly less ($49) than what I was charged!
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