• Report: #1064799
Complaint Review:

Sugar Synch

  • Submitted: Sat, July 06, 2013
  • Updated: Sat, July 06, 2013

  • Reported By: Renee' — Atlanta Georgia
Sugar Synch
1810 Gateway Drive, Suite 200 San Mateo, CA 94404 San Mateo, California USA

Sugar Synch Cancelled Service Online and By Phone and Account Continues to be Debited Monthly San Mateo California

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I have  cancelled my monthly service for cloud services with SugarSynch 3'times over the last year online, by e-mail request and by phone and the company continues to debit my account.  I requested an e-mail confirmation of my request to cancel on my last contact with the company and was promised a refund.  i received the cancellation e-mail and no refund one full month later.  As of yesterday, my account was again debited for Sugarsynch service.  This company refuses to acknowledge or provision any and all of my request to cancel service.  

This report was posted on Ripoff Report on 07/06/2013 05:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sugar-synch/san-mateo-california-94404/sugar-synch-cancelled-service-online-and-by-phone-and-account-continues-to-be-debited-mon-1064799. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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