Complaint Review: Summit Dodge Ram Jeep Syracuse - Syracuse New York
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- Author Not Confirmed
- Summit Dodge Ram Jeep Syracuse 959 W. Hiawath Blvd Syracuse, New York USA
- Phone: 877-475-1138
- Web: http://www.summitdodgesyracuseny.co...
- Category: Auto Dealer Repairs
Summit Dodge Ram Jeep Syracuse Total Rip-Off Syracuse New York
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During the cold spell in February the battery died in my 2013 Wrangler. Put the battery charger on it and it wouldn't take a charge. Took the 5yr old battery out of my summer car and dropped it in. Ran fine ever since. The original battery was under warranty, so I called Brandon M. at Summit Dodge to confirm (27k mi). They initially wanted me to put the bad battery back in the Jeep and have it towed in under my roadside assistance. I convinced them to let me drive it in with the bad battery on the floor of the Jeep.
Well I got a call back that they found my aftermarket remote started after an hour of diagnostics. My warranty was voided and I needed to pay them $103 for their time to NOT fix anything. Service Manager, Jason Bagozzi, told me the "bottom line" was that I needed to pay for their time if I wanted my Jeep back. (Oh, they never touched the dead battery in the back of the Jeep).
So I had to pay them to get my Jeep back and not fix it.
This report was posted on Ripoff Report on 04/10/2015 11:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/summit-dodge-ram-jeep-syracuse/syracuse-new-york-13204/summit-dodge-ram-jeep-syracuse-total-rip-off-syracuse-new-york-1221666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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