Complaint Review: SUN Drugstore - Internet
- SUN Drugstore Internet United States of America
- Phone: 1-800-662-7881
- Web: www.sundrugstore.com
- Category: Drugstores
SUN Drugstore Fake Premarin Pills received. Last order never received! Given complete runaround with phony track numbers. Internet
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For my Premarin (hormone replacement pills), I started ordering from this company in 2007. I was satisfied with the product and the service. It usually took three weeks for delivery from the date that I submitted my order on-line.
Then, when I placed my next to the last order I noticed right away that the pills looked different. They were not as shiny and had a dull finish, plus when I cut them with a pill splitter they were chalky-looking inside. I thought perhaps the heat had just gotten to them during the shipping process. I did take them, but all of my symptoms came back (hot flashes, night sweats, etc.). I corresponded by e-mail with SUN Drugstore numerous times about this problem. (I was told if I would furnish the generic name, then another would be sent in its place. I did comply with their request)
I decided to place another smaller order with them, hoping I would receive a quality product. It was placed on 6/21/11. Today, 8/22/11, I am still waiting for my order! Many e-mails and Chats have been exchanged regarding this order -- all to no avail.
I was last advised that my order of 6/21 was incorrectly delivered to an address in Arizona and, therefore, my order would be replaced and shipped via Express Mail through the U.S. Postal System. I was given a website and Tracking #. The Tracking # is bogus!
I have spent literally hours in communications with SUN Drugstore regarding this matter. Not to mention, the affect it has had on my health.
This company now has approximately $200 of my money, and I have received absolutely nothing in return. It would be great if they could be taken out of business.
This report was posted on Ripoff Report on 08/22/2011 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sun-drugstore/internet/sun-drugstore-fake-premarin-pills-received-last-order-never-received-given-complete-ru-768337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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