Sundance Vacations, Travel Advantage Network Sundance Vacations is a SCAM!! , Wilkes-Barre Pennsylvania

Can any ex-employees give us unsatisfied consumers tips on how to get our money back from TAN.  My husband and I have had a membership for many, many years.  They pretty much pressured us into signing the agreement.  We were there for hours...

The one place we stayed was so dirty and horrible.  TAN gave us back our week but for what??  We haven't been able to plan another vacation.  Plus it's never the amount you sign up for.  Like the ex-employee says you pay so much for it being season, so much for this, and that.  Turns out to be more.  UGH!  I just want my money back!

I am so sorry that you got into this. I too got ripped off by them.. 12,000 31 vacations. I have yet in the 4 years I have been paying them.. to take a vacation. If you really look at it that 99 dollars turns into 400 or 500 week to stay anywhere. You better not try to get a flight with them either!   My sister booked a place last summer in Myrtle Beach using my TAN!!! well this is what she got! .. IT was roach infested .. so much that she had to go somewhere else and Tan almost did not want to give her money back.. they kept 50.00 of it. It took 3 months for them to even give her the money back. She said the place was run down.. It is totally sad how they rip people off. I feel you on everything that you are saying it is just disgusting how they do this to people and if you contact the BBB they will say check out a company before buying .. . but yet they are accrediated. What we don't realize is when you call and ask for a 1 bedroom.. I always got nothing available you have to upgrade to 2 bedroom which is about 500.00 week. We as consumers don't know if they are just telling us that to get the 500.00 or not. I  just don't get it!   I know this much something needs to be done about them PERIOD!!!

I am an ex- employee of TAN, or Travel Advantage Network.  Everything negative that you are saying is true.  They are a rip off and a scam.  The salesmen make it look nice while they are giving you their sales pitch, but they don't tell you the whole truth.  The resorts that they show you at the presentation are VIP resorts, or they could be VIP units.  They don't show you what you will be getting if you sign up as a regular TAN client.  The regular units, most of them suck and are out of date and dirty.  I have walked through many of these units, and most of them are not clean and roach infested.  The fees that they charge is also a lie.  They tell you at the sales presentation that you can travel to anywhere you want for 99.00 dollars.  Yeah, if you want to go the beach in the middle of January in 20 degree weather.  This is considered non-peak season.  For peak season you have to pay 30.00 extra per night, and also of you want to upgrade to a 2 or a 3 bedroom unit, you also pay 30.00 per night extra, per bedroom.  If anyone is thinking about joining TAN, or Sundance Vacations, you need to think twice about it.  I worked in customer service at TAN and I was a vacation rerservationist and I had to deal with alot of angry people that felt they got ripped off, and they did.  Don't think that you can't get your money back, because you can.  I have seen it a million times.  Don't give in.  They will try to reduce your package so that your monthly payments are cheaper, don't do it because you will wind up paying the same, or more money for the package, because they add on more finance charges, and they stretch your loan time out to be longer.  DONT DO IT PEOPLE, DONT JOIN TRAVEL ADVANTAGE NETWORK OR SUNDANCE VACATIONS, BECAUSE IT IS A SCAM, I WORKED THERE FOR 2 YEARS AND GOT FIRED BECAUSE I TOOK A CLIENT'S SIDE!!

I too fell for this scam.. I paid 4000 up front and 8000 over the next 5 years.. I have not seen one vacation 1. when you book you are almost paying triple. I let my sister book a place over the summer she paid 375.00 for a place in SC only to get there the first day and the place was infested with roaches.. This is a scam and in this day and time with how people are scrapped for cash.. I can't see myself throwing away money anymore for this type of mess. The scam people and then decide if and when you can really take a vacation.. If anyone reads this they need to NOT deal with Sundance Vacations or PLAN WITH TAN, or TRAVEL ADVANTAGE NETWORK.. THEY ARE all the same company..  I almost got a tripled booked to CANCUN only after writing to the BBB and getting a call from them and they decided not to charge me the upgrade fee because i needed a place to sleep 4 only to find out that they flight would cost me 2 grand.. I ended up paying insurance and not being able to go due to my son being sick.. Call to cancel and was told i didn't do it with in 30 days.. well i don't plan for my child o be sick.. 30 days in advance.. This is a rip off.. I hope some one sees this and can tell everyone on this board how to get out of this. They are taking people money and getting away with it.. I am not paying anymore. I can see paying for something and not receiving anything.