Speaking to an acquaintance some weeks back, they told us of their frustrated dealings to this same RV dealership in Hickory, and repeated repair problems they encountered never being recitified (finally took their new camper to another dealership across the State to be repaired); and found that the extended warranty monies they initially paid Sunrise during original financing were never given to the Insurance company when they filed claim, and at time of this posting, they had been trying for many months to get Sunrise to refund their monies or make this all right.

Just reviewing the Hickory, NC BBB site you will find 3 complaints filed within last 2 years against this business for similar deceptive business/lending practices:

 My suggetsion is for anyone who has had similar problems with this camper dealership, and many are out there, to notify the FTC (Fair Trade Commission) via their website or telephone, and file complaint with them, and they will investigate anything with multiple consumer complaints regarding bad, unethical or deceptive commerce dealings like this.

I believe also just down the road from Sunrise Camper an automotive group (Paramoount Kia ?) was investigated too by the FTC not too long ago for deceptive consumer lending practices, and it did not go too well for them.  Go to www.FTC.gov.

Getting local lawyers involved, sadly, too many times, because there are so many out there looking for work, they are looking to create a cashflow for themselves and hardly care about damage done to good hard working decent citizens or their credit or the further financial costs the clients are having to absorb because of shady dealerships.

The brand new camper we bought in April, 2014 and literally started to fall apart hours after receiving it, and  subsequently returning it within days, still sits on their lot; and we are still making loan payments to the lender to preserve my credit. Sunrise only wanted to submit multiple warranty repair claims to Coachmen so they would make more money. With amount of problems it was evdient they could NOT have done a 100% pre-delivery inspection of unit as required under law. But they already made money off the profit markup, and then point spread from loan deal from Lender. And what we got was like some Dealer Demo unit and plagued with many problems from busted water lines to leaking hot water heater to leaking gas line to inoperable electrical items to broken cd player to loose lugnuts on both wheels including side slider coming open on Interstate highway at 70 MPH ! Somebody could have gotten killed my God !

We did hire attorney (for what good that really does in this area) after we tried to get Sunrise to do the right thing and take this bad unit back and clear the loan back to lender as we did NOT feel safe with this at all and everybody part their ways. Sunrise could have fixed that and resold it later so would not be out anything. They refused to do so, changed their original "we want to be your friend" tune and harrassed & bullied my wife badly to tears when she dropped camper off one afternoon even (she is legally diagnosed with PTSD). I was so d**n mad seeing this happen and what they did to her that day. When I called them demanding satisfaction, they mocked me and laughed at me on the phone playing verbal games and taunted me. 

We have spent lots of $$$ thus far, finally took 10 months to get to Mediation which Sunrise actually asked to do and kept delaying the date; but they only offered to give us partial payment back (saying camper now has depreciated a lot), leaving us several thousands owed on loan still, and demanded us pay those off so they could receive clear title for that camper thereafter. They refused to pay back any of the monthly loan payment we have been making since and legal/court costs we have already paid to date. We even posted our bad consumer business dealings with Sunrise on ROR here (before hiring attorney) and had many others contact us to their disatisfied dealings to Sunrise, yet we returned a lemon of a camper and bad deal, and instead of Sunrise doing the right thing and paying loan monines back to lender last April/May time frame,

they decided to stall and delay and countersue us for Defamation of Character because we posted our documented facts here on ROR then, and now here we sit with 15 months of payment made on a product we returned 'defective" and we no longer have in our possession, nor have any insurance on it, and County tax office even rescinded tax bill last May realizing we returned a defective camper last April and should not pay any tax on it...  yet Sunrise acted like they can never be touched and are never wrong- and I as a local respected small business owner would NEVER treat any customer the way we have been treated after they received downpayment and then Lender loan funds, and especially with a defective product and potential safety issues on the highway, and should have taken the deal back.

We found out in NC there are NO "lemon laws" regarding RV industry vehicles even and only automobiles which is VERY wrong!  Allows too much fraud and deceptive/predatory practices to continue and "good old boy" trickery... 

Now due to legal processes in NC legal system, and mediation that was a total waste, to even go to trial, lawyer wants new large retainer and additional funds to do that over what we already have paid to date and now wants to bow out on us after he was the one who ignited our flame originally when we went to him on referral and gave documentation to problems and even had an RV industry expert witness call him who was willing to fly in for a hearing, and now we feel we are left hanging out here still paying off balance of current legal bill and NONE of this ever had to happen had Sunrise done the right thing from day one last April! The lawyer was the one whose demand letter to Sunrise originally encompassed product liability, safety, etc and hosts of charges and defective problems, and now seems like we are dumped on the sidelines because we cannot pay additional funds right now to even go into trial phase, and lawyers now changing tune and talking down doing so and all the costs to go to a trail, etc... ???

Way I feel today, I would like to see a class action suit brought against Sunrise Camping Center et al by some lawyer who really has balls (not from local area) and gumption and cares about consumer safety and families first, over their $200 to 300/hour fees they want to charge plus monthly statement prep charges and hosts of other fees plus $100.00 to drive from Hickory to Newton courthouse... No wonder why people across this nation are pissed off at justice system and have little faith in it any longer when decent law abiding citizens get screwed by shady business practices and the like out there more fashionable than ever before, and the financial drain on those victims is ridiculous and the "bad guys" seem to get away doing what they do.