ED Magedson – Founder
Sunrise TravelInternet USA
Sunrise Travel BE AWARE - FRAUD - NO CRUISES - EVER Internet
My wife and I attended a time share presentation and was awarded a cruise certificate. We sent the certificate in with a money order for $198. As the weeks ticked by and my phone calls escalated, my patience wore thin. I spent another $15 for Money Gram to track down if it had been recevied and cashed. SUre enough it was. I called in again and spoke to "Jonathan" who stated in order to get your money back, you need to send in a letter stating that you had major surgery and aren't able to travel. I di that and a month later, I received a call stating that Sunrise Travel did NOT approve a refund.
I wish I had looked up this company prior to sending in the $198. Sounds like no one gets a cruise or their money back. BBB had Sunrise Travel rated as a F.
This report was posted on Ripoff Report on 05/30/2014 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sunrise-travel/internet/sunrise-travel-be-aware-fraud-no-cruises-ever-internet-1150872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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