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Report: #1319439

Complaint Review: Sunroad Kearny Mesa Hyundai Subaru - San Diego California

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  • Reported By: Very Wary — Carlsbad California USA
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  • Why?
  • Sunroad Kearny Mesa Hyundai Subaru 4797 Convoy Street San Diego, California USA

Sunroad Kearny Mesa Hyundai Subaru Al, Financial Manager Financial Manager tried to rip me off of a Hyundai publicly published $1500 discount San Diego California

*Consumer Comment: Why?

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I wish to report my experience with buying a 2016 Hyundai Sonata Limited with the Ultimate Package  at Kearny Mesa Sunroad Hyundai Subaru in San Diego.

My internet sales managers Tim Nguyen and Christopher Evans treated me with respect and know-how.  When it came time to move to the financial aspect, I was given over to Al.  Al drew up a contract which included a $2,000 discount instead of Hyundai's publicly published $2,500.  Al's "contract" did not include the $1,000 (also publicly published) rebate for a previously-owned car, to which I had given proof of ownership to the sales managers.

When I told Financial Manager Al that I did not agree with the contract, that it was not what I had been promised, he became belligerent and bellowed, "Well, do you want the car or not?"  He got up and left the room.  I tore this first contract in two but then decided I might need a lawyer and put it in my purse.  I have this bogus contract in my files.

Al returned with Mr. Evans.  Al printed up another contract, this time the contract revealed the additional $1500 that was subtracted from the total price.  It was obvious to me that the first contract was no mistake, as these discounts are published by the Hyundai Company. 

I was allowed to put $3,000 on my credit car. The remainder of the corrected contract I paid in cash.

I wonder if this is Hyundai policy or Sunroad policy:  to try to cheat customers or if the first contract tried to rip me off because I am a senior or a woman alone buying a car????

This report was posted on Ripoff Report on 07/28/2016 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sunroad-kearny-mesa-hyundai-subaru/san-diego-california-92111/sunroad-kearny-mesa-hyundai-subaru-al-financial-manager-financial-manager-tried-to-rip-m-1319439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Why?

AUTHOR: Robert - (USA)

POSTED: Friday, July 29, 2016

Why would you reward a company you think tried to scam you by buying a car from them?

If this really bothered you, why when you saw the contract with the wrong amount just get up and walk out?

By the way I really have no clue why you kept the old contract in your files, just in case an attorney wants to see it?  The only files I would put it in would be the "circular file" after I ran it through my shreader.  Why would an attorney want to see an UNSIGNED contract that you say was wrong?  Exactly what law did they violate that you would need an attorney for?  Discrimination?  Did they give you ANY indication that the contract was intentionally missing the amounts because you were a senior or a woman?  As if there was you failed to mention any of it here.  Especially since it appears they gave you a new contract with the correct amounts. 

Don't get me wrong, I think it is great you were smart enough to review the contract before you signed it and got the deal you wanted.  I am just a bit confused as to your actions in this process. 

 

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