• Report: #397714
Complaint Review:

Suntrust Merchant Services

  • Submitted: Thu, December 04, 2008
  • Updated: Sat, December 13, 2008

  • Reported By:Dallas Georgia
Suntrust Merchant Services
P.O.box 6010 , Georgia U.S.A.

Suntrust Merchant Services are Thiefs Georgia

*Consumer Suggestion: Merchant Services

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I am writting this because I was also drafted 500 dollars on my account from Suntrust without warning. I cancelled this account over a year ago but of course they say they have no record of me cancelling or speaking to anyone, when i asked them to look at the inactivity on the account they told me they could not. When i agreed to this to to try and further my business i asked the salesman if there was any fees if I just decided to quit my business and he stood in my house and told me no I could just cancel with no penalty. I have asked them to send me a copy of my agreement and they said they will. I feel angry and helpless.In these hard economic times I almost feel like I have been robbed. I don't think it is right that a company can draft your account without warning. I have bank accounts with Suntrust and I will be closing my accounts and moving my money elsewhere because of there treatment of customers the people i spoke to were rude and not willing to help I am very disappointed in there services.

Dallas, Georgia

This report was posted on Ripoff Report on 12/04/2008 06:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/suntrust-merchant-services/georgia/suntrust-merchant-services-are-thiefs-georgia-397714. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Merchant Services

AUTHOR: Helper - (U.S.A.)

My name is Hassan I'm an ISO I run Merchant Services Company Express MPS Group and partner with Digital Financial Group one of the best company Sponsored by wells Fargo and first data.

I would like to educate and help small business owner that been lied to or Ripped off by other merchant services company with there lease, rate etc..

I see that's a lots of bad Merchant providers' are hurting small businesses by RIPPING THEM OFF by signed them on a long term lease or charge them too much from there hard earning money for something you can buy for few hundred. And also they not helping the needs of the merchant
Some info

1- Don't not sign a terminal lease if it's more than $30 a month.

2-read the contract very close and keep a copy of it and tell the agent to wait for 2days or comeback within 2day so you have time to read the contract and look up their company @ www.ripoffreport.com

3-when you decided to sign with them make sure you get your contract copy right a way . (means) go to the copy machine and make your copy of the contract

4- If you have a lease and it's the end of the lease make sure you call the lease company to cancel your lease, because they will continue charging you

"Low Rates"
Let's face it, many Merchant Service Providers advertise their "low rates." However, when applying you find out that you may fall into a higher risk category or simply do not "meet their required transaction volume" to qualify for their advertised "low rates."

Watch out from low rate 1.03%, 1.39%, 1.59% for V/MC. whatever below the bypass (interchange) rate it's a lie they will charge you more..

If you have any Question please feel free to email me.
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