• Report: #1010980
Complaint Review:

SunTrust Merchant Services

  • Submitted: Fri, February 08, 2013
  • Updated: Thu, May 08, 2014

  • Reported By: Business in Lynchburg va — Lynchburg Virginia United States of America
SunTrust Merchant Services
Internet USA

SunTrust Merchant Services SunTrust Merchant Services Poor Customer Service Internet

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My 3 year contract is up in 2 days - If I cancel early or late it is a $500 fee when calling onto to try to get a fax number to fax our cancellation notice the customer service person would not give me the number when I asked for a supervisor she gave me a incorrect fax number.  Poor Business!!!  Of course its in the fine print is where the $500 fee is disclosed ... dirty business!!!

This report was posted on Ripoff Report on 02/08/2013 01:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/suntrust-merchant-services/internet/suntrust-merchant-services-suntrust-merchant-services-poor-customer-service-internet-1010980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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