Complaint Review: Super 8 Motel Poughkeepsie - Poughkeepsie New York
- Super 8 Motel Poughkeepsie 2349 South Road Route 9 Poughkeepsie, New York United States of America
- Phone: 845-462-7800
- Web: http://www.super8.com/Super8/contro...
- Category: Motels
Super 8 Motel Poughkeepsie Urvi Patel Dirty, Disgusting, Smoke-filled, Party Motel Poughkeepsie, New York
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I reserved the Super 8 motel from September 22-25, 2011 with my daughter to spend some time with her. The hotel was dirty and disgusting with rude guests and parties in the rooms. I asked the front desk to help me with the 2nd floor parties. There were a large group of people in the room directly above my room, with loud music, noise and smoke from marijuana.
Several attempts to get help led to no resolution. I asked for them to call the police and they refused. They suggested that I leave instead.
Even though there were limited options available 9:30pm Saturday night, I left so we could escape this unbearable situation. I asked for a full refund and it was refused. I followed up with my travel agency and received partial refund.
I demand a full refund.
I complained through the Super 8 corporate website. I receive an email that the General Manager would contact me in a week. This didn't happen. I followup again and received a call from corp telling me they were not responsible since the franchise was not owned by corporate. I suggested they dislist the motel and revoke the brand.
All my engagements with this Super 8 were not satisfactory. I will not trust this motel or the corporate brand again.
When illegal activity is supported in a motel it is not safe for the guests especially when families bring children. Super 8 is marketing to the party crowd but needs to adhere to local and national laws for safety and hospitality codes.
This report was posted on Ripoff Report on 10/10/2011 02:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/super-8-motel-poughkeepsie/poughkeepsie-new-york-12601/super-8-motel-poughkeepsie-urvi-patel-dirty-disgusting-smoke-filled-party-motel-poughke-787108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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