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Report: #143574

Complaint Review: Superb Solutions Locksmiths - Pasadena California

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  • Reported By: Pasadena California
  • Author Confirmed What's this?
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  • Superb Solutions Locksmiths 1234 E. Colorado Blvd. Pasadena, California U.S.A.

Superb Solutions Locksmiths ripoff Pasadena California

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We had purchased a brand new door knob/lock which my husband tried to install himself. He was unsuccessful, so I found Superb Solutions Locksmiths in "Google". They were listed as "Locksmith AAA Emergency Lock Out". No one on the phone quoted me a price but said a technician would be calling me shortly. The technician arrived (1/2 hour late) and looked at the door knob and pronounced it "broken", then went out to his car to get some new knobs to try and sell me. I told him the knob on the door was brand new and I certainly was not going to buy a cheap knob from him. He then pronounced the knob "broken" again and charged me $140. He worked on the door a maximum of 10 minutes and was probably at my house for 20. The explanation was that they charged "$65" for the house call and $75 for labor. I called the office and complained. The technician then lied to the person on the phone and told him he had quoted me $65 for the house call and $150/her labor. I should never been charged the additional $75

Virginia
Pasadena, California
U.S.A.

This report was posted on Ripoff Report on 05/21/2005 02:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/superb-solutions-locksmiths/pasadena-california-91106/superb-solutions-locksmiths-ripoff-pasadena-california-143574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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