Report: #667657

Complaint Review: superior gold group owner bruce sands

  • Submitted: Thu, December 02, 2010
  • Updated: Thu, December 02, 2010
  • Reported By: debra — white marsh Maryland United States of America
  • superior gold group owner bruce sands
    100 wilshire blvd suite 950
    santa monica, California
    United States of America

superior gold group owner bruce sands andrew jackson art jackson jay wasserman john klein conned and convinced repeatedly by listed executives ,that my precious metals would be delivered and were available in their vault. santa monica, California

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unfortunately, i tried 2 prepare 4 uncertain economy & bought $6000.00 of precious metals from superior gold group.I paid in cash,fortunately with debit card which has been verified by wachovia bank.I was repeatedly told my"metals were coming".purchased 2/22/2010.Finally on 5/24/10,I was told i would recieve full refund due to"oversited"by art jackson#18889465309 &18889696465.I was ignored 4 months by multiple employees of this company,including bruce sands,owner.john klien reassured me of same,#18887465319.finally, august 2010, andrew jackson tried to charge me comission rate as thou transaction had occurred at sum of$2000.00 or 33%.

Of course I refused. we then agreed i would get metals by 12/1/2010 or recieve "refund in full".I made many documented calls 2 remind him of impending date, i was sent confirming document by fed ex in sept 2010, and still NO REFUND,NO METALS,NO RETURN PHONE CALLS!!Im filing complaint with attorney generals office. updating my complaints with federal exchange com.&better business bureau.I have informed them of my intentions repeatedly,with no responses.since 9/12/2010 30calls placed to andrew jackson,11/22/2010 6calls to john klein,20calls leaving message to bruce sands or someone in accounting/refund dept. I would never recomend this company to even persons I dislike.
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