Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #569703

Complaint Review: Supermedia - Idearc - Superpages - Internet

  • Submitted:
  • Updated:
  • Reported By: Steve Gray — BOCA RATON Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Supermedia - Idearc - Superpages 2200 west airfield dr dallas texas 75261 Internet United States of America

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

This crooked scam company has changed names again. Idearc, Superpages and now Supermedia. Please do not sign up with these scam artists. They will rip you off. Once you sign up - you will not be able to cancel. Been trying to cancel for months their "online marketing" service. They bounce you around like a ping pong ball from person to person from supposed division to supposed division - phone number to phone number. Basically a shell game or net as they will hope you will just give up. It is an outragous scam. They do this on purpose of course. No one to speak to they just shuffle calls from side to side. After months of aggravation and hours upon hours of calls - we still could not cancel and they just keep banging your credit card. We had to go to the bank and go through the hassle of canceling our bank account and card. It was the only way to stop these con artists from stealing our money. Now I know they will keep sending bills (that wont stop) now I am sure they will try and extort money the old collection way by holding our credit hostage.

I have filed with the state attorney general office here in Florida.

These people are awful - please be careful about signing up with anything with these people. They change names - but search under Idearc and you will find a litany of complaints and businesses, individuals ripped off by this extortion racket.

This report was posted on Ripoff Report on 02/15/2010 10:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/supermedia-idearc-superpages/internet/supermedia-idearc-superpages-idearc-superpages-supermedia-rip-off-scam-extortion-inter-569703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Comment

Not so good

AUTHOR: fishkiller67 - (United States of America)

POSTED: Tuesday, February 22, 2011

I am a former customer of Idearc. I agree they're a horrible company. I tried to contact customer service with the email address given here and got no respose.  

Respond to this report!
What's this?

#3 UPDATE EX-employee responds

Confirmed by Ex-Employee

AUTHOR: Jackson William - (United States of America)

POSTED: Monday, May 17, 2010

I used to work there..and you know what..this is probably all true sadly.  The company's product is not awful, but their sales methods they use to attain sales is deplorable..  I apologize to you and any other consumer that has had to deal with this nonsense, and I apologize for being even the slightest part of it.  I no longer work there..it's clear why.  All the best in getting this fixed.
Respond to this report!
What's this?

#2 UPDATE Employee

customer service

AUTHOR: Idearc - (U.S.A.)

POSTED: Thursday, May 13, 2010

We are never pleased when one of our clients is unhappy.  Please give me the opportunity to review your issue.  I promise someone will get back to you within 48 hours with an update.  Please provide me with the following information and e-mail back to me at: customerservice@idearc.com

 

Your full name and title:

Business Name:

Business Telephone Number:

State in which your Business resides:

Your contact number:

Best time to call you:

E-mail address:

Brief complaint description:

Respond to this report!
What's this?

#1 UPDATE Employee

Customer Service

AUTHOR: Idearc - (U.S.A.)

POSTED: Tuesday, March 02, 2010

We are never pleased when one of our clients is unhappy.  Please give me the opportunity to review your issue.  I promise someone will get back to you within 48 hours with an update.  Please provide me with the following information and e-mail back to me at: customerservice@idearc.com

 

Your full name and title:

Business Name:

Business Telephone Number:

State in which your Business resides:

Your contact number:

Best time to call you:

E-mail address:

Brief complaint description:

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now