Report: #970871

Complaint Review: supermedia

  • Submitted: Sun, November 18, 2012
  • Updated: Mon, November 19, 2012
  • Reported By: fixitdad55 — lock haven Pennsylvania United States of America
  • supermedia
    dfw airport,
    dallas, Texas
    United States of America

supermedia Tried to close account 2 years ago. They keep billing for services not requested. dallas, Texas

*UPDATE Employee: Acct info needed

Show customers why they should trust your business over your competitors...

For two years supermedia refuses to close our account and leave us alone.  we made the mistake of paying a bill they sent as they told us it was too late to cancel the printing order.  that was the wrong thing for us to do as they keep on doing it.  we did not request their ads any further and yet they keep billing.  when you call you get an outsourced third world person who seems to be helping but nothing gets resolved you just get another phone number to call and you are expected to provide written proof you don't want their services.  this even after you have already done this.
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#1 UPDATE Employee

Acct info needed

AUTHOR: SuperMedia LLC - (United States of America)

We are never pleased when one of our clients is unhappy.
Please give me the opportunity to review your issue. I
promise someone will get back to you within 48 hours
with an update. Please provide me with the following
information and e-mail back to me
Your full name and title:
Business Name:
State in which your business resides:
Your contact number:
Best time to call you:
E-mail address:
Brief complaint description:
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