Complaint Review: Supermedia
Supermedia Superpages Beware of pay per click by supermedia Internet
*UPDATE Employee: Customer Service
As it turns out thats not true, what they ment by that was you can stop the pay per click but for 1 year it will cost you anywhere from 150.00 to 260.00 per month depending on what they want to charge you. I say that because after I stopped the pay per clicks I was told it would be 149.00 per month but for the past 3 months I was billed between 220.00 and 260.00.
I have contacted the billing department every month and nobody will give me a good answer for the additional charges and insteasd tell me they have opened a ticket for me. I believe I have 4 tickets opened and nobody has called me back or answered my billing problem or questions.
By the way the slick salesperson who I thought was going to do everything for me won't return my calls. All I can say is read the fine print... The marketing did nothing for me. I do way better with free programs like google, etc.
This report was posted on Ripoff Report on 03/28/2012 12:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/supermedia/internet/supermedia-superpages-beware-of-pay-per-click-by-supermedia-internet-860539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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