ED Magedson – Founder
Supreme Brands/Supreme Importswww.supremeone.com Internet United States of America
Major Scammer - Supreme Brands (US)/Supreme Imports (GB - doing business online in US) markets its few products (acai, colon, "vitamins," and "coaching") under numerous names: Acai Pure, Acai 8, Acai Concentrate, Colon Clean System, Colotrim, Nutralane Vitamins, Slimbody Vitamins, Slimbody Coach, Vital Acai, Weightloss, Xpertheatlh.
I always read the "policy" or "terms & conditions" before ordering anything. While the terms & conditions did say you had to opt out of the monthly shipping, I'm sure they did not say the 15 days began when you ordered or I would not have ordered. There was also no mention of agreeing to "try" other products. I will print these in future.
On a website claiming to be "neutral" - only reviewed products, etc., they recommended trying the "free product sample" of Acai in combination with the "free trail" of Colotrim for the best results. I ordered the two and ten days later (having only received one product) went on-line and opted out of both. I didn't receive any product the next month, so I was surprised to see it billed to my credit card. I went online to confirm my opt out but could no longer find any place to do so, and the FAQ's section about how to cancel only offered ways to change the frequency of the order, delay it or change it to a different product. There was no information on the site that actually allowed one to cancel.
I called the telephone numbers listed on my credit card and cancelled both products. I was then gone for two months because of family illness. When I got home not only was I still being charged for the Acai and the Colotrim, but there were also charges for Nutralane Vitamins and Xperthealth. I called my credit card company to start the dispute process. The next statement I also had charges for Slimbody and Weightloss. During the four months between initial order and closing the card permanently Supreme Brands had racked up almost $500 worth of charges and I had received only three shipments of Acai and Colotrim in total.
This company and its products have complaints filed on the following three sites, and probably others I don't know about yet. (((link redacted))); (((limk redacted))); www.ripoffreport.com; (((link redacted))).
If anyone who reads this knows a lawyer who deals in class action suits, this company is ripe for one. If you know of any other sites please list them. If enough information is collected regarding all the names of products used, as many as possible of the various sites where complaints are filed (to get an idea of the real numbers) etc., the more viable it will look to a lawyer. Let's do something and not just complain.
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This report was posted on Ripoff Report on 08/23/2009 07:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/supreme-brandssupreme-imports/internet/supreme-brandssupreme-imports-acai-pure-acai-8-acai-concentrate-colon-clean-system-co-484385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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