Supreme Power Parts SUPREMEPOWER Dishonorable -- Company wouldn't honor web order at price posted Placentia, California

Interesting! Havent seen a complaint ever so I think its important to chime in!

Unfortunately vendors change prices and do not notify resellers so although we do our very best to accomodate all customers as we always have in the past 12 years. But it is also important to note we also cannot sell items below our cost or this would in turn affect the pricing for all other customers.  We would prefer to be honest and tell the customer why we cannot fill the order instead of making up something and telling them its out of stock. Perhaps customers who dont understand or like an honest answer would prefer to have heard something made up to (ie: out of stock). This is not how we run our business. We are very open and honest to a fault with our customers and most keep coming back for more and refer their friends.

Although we dont normally have this pricing issue it is important to note that the website does not automatically charge your credit card when placing an order. This allows to make sure the pricing is correct and at the lowest price available as well make sure the item is in stock for immediate shipping.

Yes we have contacted customers who have ordered in the past and told them the item was on sale or on a group buy and LOWERED the price of their order. 

We run an honest and fair business. We service customers globally and now have sold to 66,000 customers since our start date!

I hope people know they can trust Supremepower.com when ordereding their high performance and oem parts.........

Dishonorable I think not.  Quite the opposite actually.

Cheers

"When I asked them to honor the price they had advertised and the order they had accepted they refused. Do as you think proper, but I think all dishonorable companies should be flushed from the retail space."
A "dishonorable" company would have sent you the part and charged you the new price.
This company advised you of the price increase and YOU had the option of accepting or cancelling the order......What is the Ripoff?

Most retaillers reserve the right to change prices without notice....this on exercised this option.....get over it.

NO, I DON'T WORK FOR THEM.