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Report: #1413746

Complaint Review: SupremeLogodesign - Internet

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  • Reported By: Kamron — RICHMOND Virginia United States
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  • SupremeLogodesign Internet United States

SupremeLogodesign Supremelogodesign Trustlogo Sent empty zip files of logos; twice Internet

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Saw this company about a week ago. If you type in logo design this is one of the ads that pops up. Didnt think anything of it. I liked the designs that were on the page and decided to go with them. The basic package I believe comes with 2 deisgns and 2 revisions. The 'silver' package comes with 3 designs with 3 revisions. I explained a general idea of what the logo should look like and that was it. Definitely excited they promised "1' day or 24 hours for the 3 logos to be done. This is Thursday night.

All day Friday, im checking my emails/spam folders hoping they would get to me within the 24 hour period. At around 2:46, i get a email describing the copy right stuff(which i carefully read). I keep scrolling down and realize I cant open the image. It showed 'no preview'. Fine. I attempt to call the number on the website to hopefully get someone that can help me. The telephone is continually busy. Like all day busy. I found that super strange. First red flag. Noone is this busy. I email them at the support email. Thankfully its still within business hours; we can get this wrapped up. All they have to do is resend it.

The support team (not really) or hacker sends me an email Monday morning at 7:33am letting me know they got my email Friday evening. Thats right. Of course they dont work on weekends. No phone calls;your pretty much dead in the water.

I try to use another computer to open it. It is a zip file. YOu have to undo it. They send it to me again on Monday at 3:25pm. They have literally been sending me my home screen of Yahoo Mail. If you know about HTML they found a way to send me my Yahoo Mail home screen. No logos. This is a complete scam. Oh also: ASKING THEM TO RESEND IT ALSO COUNTS AGAINST MY REVISIONS. Im contacting Paypal tomorrow to see if anything can be done. Ive also sent them a request for a refund through their support email.

This report was posted on Ripoff Report on 11/27/2017 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/supremelogodesign/internet/supremelogodesign-supremelogodesign-trustlogo-sent-empty-zip-files-of-logos-twice-interne-1413746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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