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Report: #1411850

Complaint Review: Suragel.com - Johnson City New York

  • Submitted:
  • Updated:
  • Reported By: Zach71 — Holland Michigan United States
  • Author Confirmed What's this?
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  • Suragel.com Johnson City, New York United States

Suragel.com New Age Distribution They took my money and ran Johnson City New York

*Author of original report: Took the money and ran

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I bought some Suragel on Amazon 6 months back & kinda liked it but it was expensive so I thought i’d see if they had a better deal on their own website. They did or at least I thought they did. I ordered it for about half the price and they then sent me an email with a tracking number that said it had shipped. That was almost a month ago & I never received the product. The USPS also says it is still awaiting the item for dropoff. I then tried calling & emaiing their "24/7” customer service several times but there is never any answer. So it looks like I was taken for a ride. I’m just hoping my bank will credit the amount back to me. I also hope that whoever runs this website gets busted for fraud & for running a shady business.

This report was posted on Ripoff Report on 11/14/2017 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/suragelcom/johnson-city-new-york/suragelcom-new-age-distribution-they-took-my-money-and-ran-johnson-city-new-york-1411850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Took the money and ran

AUTHOR: Zach - (United States)

POSTED: Tuesday, November 14, 2017

 I bought some Suragel on Amazon 6 months back & kinda liked it but it was expensive so I thought i’d see if they had a better deal on their own website. They did or at least I thought they did. I ordered it for about half the price and they then sent me an email with a tracking number that said it had shipped. That was almost a month ago & I never received the product. The USPS also says it is still awaiting the item for dropoff. I then tried calling & emaiing their "24/7” customer service several times but there is never any answer. So it looks like I was taken for a ride. I’m just hoping my bank will credit the amount back to me. I also hope that whoever runs this website gets busted for fraud & for running a shady business. P.S. Their website says they are based in Los Angeles but the USPS tracking said the pkg was supposed to be dropped off in Johnson City, NY.

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