Report: #1365720

Complaint Review: Surplus Onlin V-Sales DCM co

  • Submitted: Tue, April 04, 2017
  • Updated: Wed, April 12, 2017
  • Reported By: McClain's RV — Fort Worth Texas USA
  • Surplus Onlin V-Sales DCM co

    Internet
    USA

Surplus Onlin V-Sales DCM co They never shipped our order and stopped all communications between us. Elkhart Internet

Show customers why they should trust your business over your competitors...

We placed an online order for a Day/Night Shade on a unit that was being serviced in our shop.  We were charged and sent a receipt, but the shipment never arrived.

I emailed the contact information that was on the credit card receipt and actually received a response fairly quickly.  I was told that the gentleman would check on this and get back with me about what was going on. We waited about a week and never received another email from them.

I then emailed him again to follow up and see what he was able to find out.  I never received a response.  I sent another email, copying my manager, to which I asked to be refunded for the part never received.  I still have not received another email coorespondence from this company

As of today, we have not been refunded or received the part in question. 

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This report was posted on Ripoff Report on 04/04/2017 08:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/surplus-onlin-v-sales-dcm-co/internet/surplus-onlin-v-sales-dcm-co-they-never-shipped-our-order-and-stopped-all-communications-1365720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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