• Report: #462673
Complaint Review:


  • Submitted: Thu, June 18, 2009
  • Updated: Thu, June 18, 2009

  • Reported By:New York New York
Surplusmags.com Internet U.S.A.

Surplusmags.com Provided only 1 year subscription when I paid for 2 years Internet

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Hello -- I paid for a 2-year subscription to The Atlantic magazine from Surplusmags.com. Yet when I received my first issue, the label indicated my subscription would expire in a year. I notified Surplusmags.com of this mistake, and was told the problem would be fixed within 4 to 6 weeks, after which I contacted the company again. No replies -- and many unanswered emails. It's clear that the company is operating a "bait and switch" operation -- they bait you with a low multi-year deal, yet switch you to a less costly (for them) 1-year subscription; they are counting that most people would not even notice the expiration date on their magazine label.

New York, New York

This report was posted on Ripoff Report on 06/18/2009 01:40 PM and is a permanent record located here: http://www.ripoffreport.com/reports/surplusmagscom/internet/surplusmagscom-provided-only-1-year-subscription-when-i-paid-for-2-years-internet-462673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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