Complaint Review: Susteen, Inc - Irvine California
- Susteen, Inc 8001 Irvine Center Dr., Suite 1500 Irvine, California United States of America
- Phone: 949.789.8204
- Web: www.susteen.com
- Category: Communications & Networking
Susteen, Inc - DataPilot Product Limitations - Irvine, California
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Susteen Inc markets DataPilot hardware/software used to transfer messages, contacts, pictures and other data between a cell phone and a PC.
Besides being incredibly complex to install even for a guy with 25 years in IT the software craps out after transferring 99 text messages. Susteens technical support admitted this and told me that I have too many messages on my cell phone!
After several attempts to fix the problem, Susteen said to send back the product and theyd refund my money.
After waiting over 6 weeks, I inquired and Susteen said they never received the product. Unfortunately I sent if via USPS and did not have a tracking number. I spent way too much time trying to get the DataPilot product to work. And then Susteen ri's me off on the refund.
Now I am doing all I can to make sure people know that Susteens DataPilot products have serious limitations and that Susteen treats its customers very poorly. I should have know because a couple years ago I bought another Susteen product called Pix N Tunes and it was next to impossible to use.
I highly urge readers to avoid Susteen products.
This report was posted on Ripoff Report on 04/17/2010 08:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/susteen-inc/irvine-california-92618/susteen-inc-datapilot-product-limitations-irvine-california-594094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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