Report: #1396519

Complaint Review: Swagbucks

  • Submitted: Tue, August 29, 2017
  • Updated: Tue, August 29, 2017
  • Reported By: Jimmy Chan — Irvine California USA
  • Swagbucks

    Internet
    USA

Swagbucks Prodege, LLC Fraudulent Business Practice: Failure to Credit "Shop & Earn" Points Upon Completion of Survey. Internet

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Purchase Date: 8/17/17

Survey Description: Proactiv Quick Fix Blemish Pen

Order Number: DWPA017AFD9

Order Amount: $9.95

Payment method: American Express

 

Problem Description: Swagbucks advertised the Proactiv survey which would credit 3,000 swagbucks upon completion. I was not credited with any Swagbucks credit at all regarding the survey. I tried contacting your email support team, but they were helpless. They initially assigned me a ticket# 3319169 and promised me that they would respond to my issue within 24 hours. It is now 8/29/17 which is over 10 days and I still have not heard a single response from the support team. I tried contacting their facebook and instagram team, all but being ignored. This is unacceptable business practice for not being able to deliver what they advertised. 

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This report was posted on Ripoff Report on 08/29/2017 01:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/swagbucks/internet/swagbucks-prodege-llc-fraudulent-business-practice-failure-to-credit-shop-earn-poin-1396519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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