Report: #1037475

Complaint Review: Sweet Paula's Pods

  • Submitted: Sat, March 23, 2013
  • Updated: Mon, March 25, 2013
  • Reported By: Robert — Richland Washington
  • Sweet Paula's Pods

    Internet
    United States of America

Sweet Paula's Pods Charged my credit card at the end of February and still has not sent order or responded to any email inquiries! Internet

*Author of original report: Finally received contact

Show customers why they should trust your business over your competitors...

I placed a pre-order on 2/23 and my Visa was charged that day. Product was supposed to ship 3/7, as stated on the website, but has not. I have made several inquiries via email and have not received a response as to whether it will ever ship! Website still offers these pre-orders! I have used this company for awhile and never had this issue before, but if I don't hear back from the owner in the next few days I will be notifying authorize.net and contacting my credit card company to get my money back!

I understand if there has been an issue with stock, but at least update the website or twitter feed to notify your customers. I know from other posts online that I am not the only one with this issue right now!
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/23/2013 07:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sweet-paulas-pods/internet/sweet-paulas-pods-charged-my-credit-card-at-the-end-of-february-and-still-has-not-sent-o-1037475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Finally received contact

AUTHOR: Robert - ()

Rec'd email from Paula this morning explaining there was a family emergency and that items will begin shipping tomorrow.
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.