Report: #726199

Complaint Review: Swimming Pool Etc

  • Submitted: Thu, May 05, 2011
  • Updated: Thu, May 05, 2011
  • Reported By: Ralph H — Kingwood Texas USA
  • Swimming Pool Etc
    2450 Wrondel Way
    Reno, Nevada
    United States of America

Swimming Pool Etc Beware Senior Citizens!! Reno, Nevada

Show customers why they should trust your business over your competitors...

Due to misleading item descriptions and part diagrams, I inadvertently ordered and paid for 2 identical items. Looking at the parts diagram and descriptions it appears as if you need 2 separate items, when in reality a single item contains both parts. I tried to resolve the issue through the website's return procedures, but was rebuffed with curt and rude replies such as, "Store policy is no returns on pool parts". The part I needed was for a pool heater. Looking closer at their return policy it lists no returns on "Heaters", not heater parts. Regardless, WWW.SWIMMINGPOOLSETC.COM is an internet site that preys on unsuspecting consumers.
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This report was posted on Ripoff Report on 05/05/2011 05:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/swimming-pool-etc/reno-nevada-89502/swimming-pool-etc-beware-senior-citizens-reno-nevada-726199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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