SWIPE AUCTION I cant get my "MONEY BACK GUARENTEE" Internet

I had to file a dispute with my bank to get my refund. My bank talked to the SW support and they guaranteed a refund by last Wed. Nov.17 and it never came through. SW sent me an email and said if I wanted my money back I would have to file a dispute with the bank, which I did and should have my money back in my account Monday.

BEWARE OF SWIPE AUCTION, THEY ARE A SCAMMMMMMMMMM, THEY LIE EVERY TIME YOU CHAT OR TALK TO THEM.

Turned "RIP OFF, SWIPE AUCTION" into the BBB. I went to my bank yesterday to file a dispute against them and the Bank called them. They said I would have my refund by Wed. 11/17/10. I'm not counting on it. We will see and I will post the results..........

..the owner of this website. And send him printouts of what Karl is doing to this website. maybe something can be done to save it?

a few Ripoff Reports that you can read, okay?

This is the latest on my refund!!!!!!!!!!

Ashlyn#SA6730: I would be happy to assist you with your concern, so in order to pull up the details of your account; can you please provide me with your full name, e-mail address and zip code?

you: Robert Lesko koaly@echoes.net 18847  154N Main Street, Susquehanna PA

Ashlyn#SA6730: SwipeAuctions is winding down operations due to merchant shutting down our processing and is no longer accepting new customers. In addition, SwipeAuctions is unable to issue any refunds for membership fees (see the SwipeAuctions Terms & Conditions). During SwipeAuctions wind down period, all products corresponding to already paid winning auctions will be shipped in accordance with the Terms & Conditions. Please allow a minimum of 72 hours for response from our support team.

you: I am suppose to be getting a refund by today. What is going on with that? I sent in for it September 18th and it is suppose to have been processed.

Ashlyn#SA6730: We apologize for the inconvenience you have experienced in obtaining your refund. Unfortunately, we have not been able to process the refund through our Merchant account since they have denied all refunds. We do however want to work together with you to obtain your refund.  Kindly e-mail our support team at support@swipeauctions.com. Please provide them with your name, email address, address, postal/zip code, and as much of your information as possible to assist them to locate your account. The Support Team will then provide you with a Release of Funds Authorization Form.  This is the form you will need to provide to your Bank or CC Company to obtain a refund. Please allow a minimum of 3 business days for response from our support team who will respond during the working hours of Monday Friday 8 am to 5 pm MST.

Every time someone contacts me they add more time to my refund, the last time it was a couple of more days only. It has been  42 days now and still nothing. Now they are blaming it on the banks......... Electronic transfers never take this long, from reputable merchants or web sites, that is. I don't believe a word anyone tells me from that site. It is a SCAM, if you make a mistake or an over site they don't care, they just want your money.

Good Afternoon Ultraliter,

I apologize but if you have emailed me within the last two days from when I made my post I have already responded and refunded your account, in which I would have also stated that due to the difference in banks it can take 5-10 business days for the refund to process and show within your statement. Please allow sufficient time for the refund to show.

As I will no longer be responding to this blog if you have any other questions or concerns please feel free to contact me at jennifer@swipeauctions.com

Regards,

Jennifer
Head of Customer Service

Our Winners: http://www.swipeauctions.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipeauctions.com/world_vision_charity.php
Our Customer Service Page: http://www.swipeauctions.com/contact.php          

So far    " I can help you jennifer@swipeauctions.com"   hasn't done anymore that that useless "LIVE CHAT" that is on there web page. It has now been 41 DAYS and still nothing with there great "MONEY BACK GUARANTEE". You can read how there money back guarantee works on there web page but don't believe it. Believe me it doesn't work that way.

Payment was made to "SWIPE AUCTION" September 18 2010, not October as I stated in my complaint.

Good Morning Ultaliter,

My name is Jennifer, I am the Head of Customer Service for SwipeAuctions. I would just like to mention that our fee is noted several times within our final registration page. The $11.95 is within the registration process as well.

As I would gladly assist in providing you a positive resolution to your concern please contact me personally at jennifer@swipeauctions.com. Within your email please include your first/last name, user name, email linked to account and the link to this post.

Regards,

Jennifer
Head of Customer Service