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Report: #640705

Complaint Review: Swipeauctions.com - Internet

  • Submitted:
  • Updated:
  • Reported By: David — orlando Florida U.S.A.
  • Author Confirmed What's this?
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  • Swipeauctions.com Internet United States of America

Swipeauctions.com online Penny auction SWIPEAUCTION CHARGED MY CREDIT CARD $159.00 WITHIN 5 MINUTES OF REGISTERING? THEY TELL YOU THAT YOU DID NOT READ A PAGE. ITS A BOGUS PAGE THAT APPEARS AFTER YOU REGISTER FOR A 30 DAY FREE TRIAL OFFER, Internet

*Author of original report: SWIPEAUCTION.COM RESOLVED MY ISSUE!!!!

*UPDATE Employee: SwipeAuctions

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I am disabled and spend alot of time daily on my computer.I am aware and have always been a step ahead of ONLINE-SCAMS until being told of this online Auction!!They have show you this sample clip of how to bid and win HP notebooks for as little as $20.00 dollars to Honda Accords (brand New)for $1500.00 and Wal-mart giftcards valued at $50 for as little as $5.00??Now First they just have you register so you can watch the auctions live before you hopefully click your mouse and start to bid yourself.

They state in their terms:YOUR CREDIT CARD WILL NOT BE BILLED UNLESS AFTER 30 DAYS YOU DON"T CALL TO CANCEL??Then your card will be billed for the fee of $159.00.Well i did register and within less then 5 minutes my card had a charge of $159,00 on it,I then called this number only to be directed to their LIVE CHAT OPERATOR.I told her of this mistake and she then sarcastically says didn't you see this (she has me click on a page i never saw)and i said no mam i never saw anything such as that.She says i need to read things better!!

I automatically check my bank account and im negative -87.00 due to this charge and will be till my next Social Security check which isn't till the 3rd so this is going to be one costly scam i unfortunatly got myself into!!She told me in order to get a refund i must complete a form signed by me and submit it and within 30-60 days my money should be returned.Upon calling my bank an speaking with a rep before i could tell her the online company she says this wouldn't have possibly be SWIPE AUCTIONS would it?Well i almost fell out of my wheelchair.I told her that yes it was and she told me they get calls everyday by people that have been RIPD-OFF!!

If they get that many complaints i would think that they would have done something to protect their customers by now.She had the nerve to say "WELL IF THEY GOT YOUR MONEY YOU MAY AS WELL TRY TO WIN SOMETHING." I woke today and as i have before said to myself its time to contact RIPOFF REPORT in hope i may be able to get some advice and if not at least warn others of this SCAM.As i thought today and told others it came to my mind that they couldn't have a better name as SWIPEAUCTIONS.COM because thats exactly what they do is SWIPE your money!!Any advice is greatly welcome and please i know as my Father said years ago,IF IT SOUNDS TOO GOOD TO BE TRUE IT USUALLY IS!!!Thanks

This report was posted on Ripoff Report on 09/15/2010 02:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/swipeauctionscom/internet/swipeauctionscom-online-penny-auction-swipeauction-charged-my-credit-card-15900-within-640705. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

SWIPEAUCTION.COM RESOLVED MY ISSUE!!!!

AUTHOR: David - (USA)

POSTED: Thursday, September 23, 2010

This is in regards to my Original Complaint against SWIPEAUCTION Filed 9/13/2010. I Just wanted to advise others Who have or are having  issues with Swipeauctions.com such as i had It takes a few days but they did as the website stated regarding REFUNDS!!
I did as their website states and Sent Insructions  to their Customer service along with a few (Nice and Polite)paragraphs and I have to say that its been only 7 Business days and my money($159.00)has been credited back to my account!!For this reason I am asking that my Complaint Filed with RIPOFFREPORT.COM PLEASE be removed.Also Thank You to SWIPEAUCTIONS.COM and RIPOFFREPORT.COM for your help in this matter.

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#1 UPDATE Employee

SwipeAuctions

AUTHOR: SwipeBids - (USA)

POSTED: Thursday, September 16, 2010

Good Afternoon David,

I am very sorry you have had a negative experience. Would you please be able to tell me where you saw in our Terms and Conditions "Your Credit Card Will Not Be Billed Unless After 30 Days You Don't Call To Cancel" as I do not recall this, we do not offer a trial period with our site. I want to assure you we are not a scam and mention several times the cost of our membership fee.

I would gladly provide you with your refund, please contact me personally at jennifer@swipeauctions.com, please include your first/last name, user name, email address as well as the link connected to this post. I look forward to your response.

Regards,



Jennifer
Head of Customer Service



Our Winners: http://www.swipeauctions.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipeauctions.com/world_vision_charity.php
Our Customer Service Page: http://www.swipeauctions.com/contact.php





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